HR Advisor - 2nd Shift - Omaha Plant

Tyson Foods
Omaha
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 2+ yearsEducation: bachelorsSkills: ["Customer service","Communication","Analytical thinking","Troubleshooting","Planning & organization"]

Provide first-level HR systems and process support for end users, resolving cases through ServiceNow and supporting HR inboxes. Handle routine correspondence (e.g., address changes, application support, background check corrections, employee self-service) and support hires, terminations, and salary adjustments through accurate data entry and review. Partner with the People Operations team to meet service-level agreements and help ensure HR KPIs are achieved.

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Tyson Foods
Tyson Foods
13 hours ago

HR Advisor - 2nd Shift - Omaha Plant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Provide first-level HR systems and process support for end users, resolving cases through ServiceNow and supporting HR inboxes. Handle routine correspondence (e.g., address changes, application support, background check corrections, employee self-service) and support hires, terminations, and salary adjustments through accurate data entry and review. Partner with the People Operations team to meet service-level agreements and help ensure HR KPIs are achieved.
Location: Omaha
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Provide 100% support as a first point of contact for HR-related support calls, routing to People Operations and others as needed to resolve first-level requests.
  • •Receive and provide basic navigation support for routine correspondence (e.g., address changes, application support, background check corrections, employee self-service).
  • •Support and update key business processes and general master data components.
  • •Assist with large volumes of data entry and review for team member business processes, including hires, terminations, salary adjustments, and other confidential items.
  • •Monitor HR inboxes and respond or escalate issues to COE, HR Strategic Partners, or Leadership to resolve requests and meet SLAs.

Key Requirements

  • •Bachelor’s degree or equivalent combination of education and experience.
  • •2+ years in a relevant customer support role with past data entry experience.
  • •Intermediate computer skills, including Microsoft Excel, Word, and PowerPoint for simple letters, spreadsheets, and queries/output.
  • •Excellent verbal and written communication skills to support a broad range of end users.
  • •Familiarity with HR systems and processes is a plus (SAP/HR and Workday highly valued).
Experience:2+ years
Education:Bachelor's
Skills:Customer serviceCommunicationAnalytical thinkingTroubleshootingPlanning & organization
Tech Stack:ServiceNowMicrosoft ExcelMicrosoft WordPowerPointSAP/HRWorkday

Company Brief

Tyson Foods
Tyson Foods is a global food company that produces and markets chicken, beef, and pork products, along with prepared foods and packaged protein brands for retail and foodservice customers.
Industry: Food Production
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Springdale, United States
Founded: 1935
Glassdoor
Glassdoor: 3.5
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