Sales & Service Lead - Ala Moana

Alo Yoga
Honolulu
Workplace: OnsiteFull timeUSD 22 - 26 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Feedback","Interpersonal communication","Written communication"]

Lead an exceptional in-store guest experience by coaching the team on guest connection and technical product education. Drive daily customer relationships, analyze performance reports to deliver results, and implement action plans to address gaps and growth opportunities. Ensure strong sales floor coverage through workforce solutions and selling initiatives, while partnering with Operations and Visual leadership on budgets, inventory control, and vendor/facilities needs. Oversee associates and cashiers, including recruitment, development, and ongoing feedback.

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Alo Yoga
Alo Yoga
1 month ago

Sales & Service Lead - Ala Moana

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead an exceptional in-store guest experience by coaching the team on guest connection and technical product education. Drive daily customer relationships, analyze performance reports to deliver results, and implement action plans to address gaps and growth opportunities. Ensure strong sales floor coverage through workforce solutions and selling initiatives, while partnering with Operations and Visual leadership on budgets, inventory control, and vendor/facilities needs. Oversee associates and cashiers, including recruitment, development, and ongoing feedback.
Location: Honolulu
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience on the floor by assessing guest connection and technical product education needs and coaching team members to address gaps
  • •Build client relationships daily with customers
  • •Analyze reports to strategize and deliver results, supporting action plans focused on deficient areas and identifying growth opportunities
  • •Ensure effective sales floor coverage through workforce solutions and leading selling initiatives throughout the store as needed
  • •Directly oversee Sales & Service Associates and Cashiers, including recruitment, development, and performance feedback using company performance tools

Pay and Benefits

Salary: USD 22 - 26 hourly
Perks:Health InsuranceDentalVision401kEmployee DiscountClothing Allowance

Key Requirements

  • •2+ years of prior experience in a client-centric, sales environment
  • •Proven leadership capabilities with excellent decision-making
  • •Values feedback and is receptive to receiving feedback while eager to provide it
  • •High energy and ability to integrate fun and work
  • •Excellent interpersonal and written communication skills
Experience:2+ years
Skills:LeadershipDecision makingFeedbackInterpersonal communicationWritten communication
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn