Account Manager II - Hybrid/Detroit, MI

Aon
United States
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: high_schoolSkills: ["Relationship-management","Communication","Problem-solving","Client service","Teamwork"]

Account Manager II on Aon's General Industry team provides client-facing service and renewal support for a book of business from Michigan offices, partnering with account executives to manage service processes, renewals, and client requests. The role emphasizes relationship management, data gathering for stewardship reports, and coordinating with ACS and Premium Accounting to ensure timely deliverables in a hybrid, multi-office setting.

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Aon
Aon
4 months ago

Account Manager II - Hybrid/Detroit, MI

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Last checked: 18 hours agoStatus: Live

Job Summary

Account Manager II on Aon's General Industry team provides client-facing service and renewal support for a book of business from Michigan offices, partnering with account executives to manage service processes, renewals, and client requests. The role emphasizes relationship management, data gathering for stewardship reports, and coordinating with ACS and Premium Accounting to ensure timely deliverables in a hybrid, multi-office setting.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Partner with Account Executives on assigned book of business and manage day-to-day service processes and outputs.
  • •Support a variety of strategic, client-facing initiatives and run point on each client’s renewal cycle.
  • •Maintain and nurture client relationships, ensuring a positive and productive client experience.
  • •Facilitate timely and accurate flow of information between clients and account team members; handle client ad-hoc requests and open items.
  • •Draft stewardship reports and data elements as needed, and coordinate with ACS and Premium Accounting on billing matters and invoices.

Key Requirements

  • •2+ years of insurance experience (preferably in an Account Management role)
  • •Property & Casualty broker’s license strongly preferred, or to be obtained within 120 days of start date
  • •High school diploma or equivalent required
  • •Associates degree preferred
  • •Experience supporting complex clients is preferred
Experience:2+ yearsInsuranceAccount management
Education:High School
Skills:Relationship-managementCommunicationProblem-solvingClient serviceTeamwork
Certifications:Property & Casualty license
Languages:English

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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