Operations Leader - Full Time (New York City, NY, US, 10012)

Sephora
New York
Workplace: OnsiteFull timeUSD 28 - 32 hourlyFunction: Business OperationsSkills: ["Leadership","Coaching","Problem-solving","Organizational skills","Communication"]

Drive operational excellence to keep the store running efficiently while delivering an exceptional client experience. Lead the operations team across inventory management, replenishment, order fulfillment, and adherence to operational standards. Support brand presentation through visual merchandising, promotions, and store maintenance. Coach and develop team members while modeling inclusivity, safety, and company policies. Maintain flexible availability and consistent attendance during peak retail hours.

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FursaFursa
Sephora
Sephora
1 week ago

Operations Leader - Full Time (New York City, NY, US, 10012)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Drive operational excellence to keep the store running efficiently while delivering an exceptional client experience. Lead the operations team across inventory management, replenishment, order fulfillment, and adherence to operational standards. Support brand presentation through visual merchandising, promotions, and store maintenance. Coach and develop team members while modeling inclusivity, safety, and company policies. Maintain flexible availability and consistent attendance during peak retail hours.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead operational excellence by overseeing inventory management, replenishment, and order fulfillment
  • •Ensure operational standards and company policies are met
  • •Support brand presentation through visual merchandising, promotional events, and store maintenance
  • •Partner with the team to deliver exceptional client service and contribute to store goals
  • •Coach and develop team members on operational processes, selling behaviors, and performance metrics

Pay and Benefits

Salary: USD 28 - 32 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a similar retail operations or hospitality role
  • •Proven ability to lead, coach, and develop teams to achieve goals
  • •Strong attention to detail with problem-solving and organizational skills
  • •Effective time management and ability to prioritize in a dynamic environment
  • •Excellent communication, interpersonal skills, and ability to motivate teams
Experience:RetailHospitality
Skills:LeadershipCoachingProblem-solvingOrganizational skillsCommunication

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn