Manager, Process Management (Finance Tech, Intelligent Foundations & Experiences)

Discover Financial
Richmond, Virginia
Workplace: OnsiteFull timeUSD 122,100 - 139,400 annuallyFunction: Finance & AccountingExperience: 4+ yearsEducation: high_schoolSkills: ["Risk judgment","Analytical skills","Problem solving","Attention to detail","Strategic influencing","Adaptability","Communication","Collaboration"]

Lead process management for Finance Tech within the Well Managed Operational Excellence team, applying risk judgment to improve controls, efficiency, and reporting. Drive engineering operations progress using AI-enabled tools, coordinate enterprise initiatives across partners, and track/resolve process breakdowns and risk events. Manage enterprise tool compliance, process controls, resiliency, and Identity Access Management metrics, and develop data governance frameworks and performance metrics to strengthen a well-managed culture.

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FursaFursa
Discover Financial
Discover Financial
1 month ago

Manager, Process Management (Finance Tech, Intelligent Foundations & Experiences)

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead process management for Finance Tech within the Well Managed Operational Excellence team, applying risk judgment to improve controls, efficiency, and reporting. Drive engineering operations progress using AI-enabled tools, coordinate enterprise initiatives across partners, and track/resolve process breakdowns and risk events. Manage enterprise tool compliance, process controls, resiliency, and Identity Access Management metrics, and develop data governance frameworks and performance metrics to strengthen a well-managed culture.
Location: Richmond, Virginia
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Manager level

Key Responsibilities

  • •Support senior Technology leadership with well-managed documentation and reporting
  • •Drive engineering operations progress using AI tools and capabilities
  • •Plan, communicate, and track enterprise initiatives with partners and stakeholders
  • •Manage and monitor enterprise tools to ensure compliance with policy and standards
  • •Act as subject matter expert for Identity Access Management and oversee enterprise resiliency with status and root-cause analysis

Pay and Benefits

Salary: USD 122,100 - 139,400 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification
  • •At least 4 years of experience in technology project management, process management, or risk management
  • •At least 2 years of experience in continuous improvement methodologies
  • •Preferred: Bachelor's Degree
  • •Preferred: 2+ years of experience in people management
Experience:4+ yearsTechnology project managementProcess managementRisk managementContinuous improvementPeople management
Education:High School
Skills:Risk judgmentAnalytical skillsProblem solvingAttention to detailStrategic influencingAdaptabilityCommunicationCollaboration
Certifications:PMPLeanAgileSix Sigma
Tech Stack:AI toolsAutomation toolingIdentity Access ManagementEnterprise toolsData analysis

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn