Medior Commerce Specialist

Incubeta
Cape Town
Workplace: OnsiteContractFunction: Marketing & GrowthExperience: 3-5 yearsSkills: ["Self-directed","Reliable","Strong written English","Problem-solving","Accountability"]

Run day-to-day operations for a defined book of Amazon client accounts across both Vendor Central and Seller Central. Own purchase order and inventory hygiene, catalogue health, dispute/chargeback workflows, and account health metrics. Build and optimize Sponsored Products, Sponsored Brands, and Sponsored Display campaigns to meet ACoS/TACoS and revenue targets. Use Pacvue, Amazon Ads console, ARA/Brand Analytics, and reporting to detect anomalies, diagnose issues, and escalate complex cases early with evidence.

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Incubeta
Incubeta
1 month ago

Medior Commerce Specialist

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Last checked: 8 hours agoStatus: Live

Job Summary

Run day-to-day operations for a defined book of Amazon client accounts across both Vendor Central and Seller Central. Own purchase order and inventory hygiene, catalogue health, dispute/chargeback workflows, and account health metrics. Build and optimize Sponsored Products, Sponsored Brands, and Sponsored Display campaigns to meet ACoS/TACoS and revenue targets. Use Pacvue, Amazon Ads console, ARA/Brand Analytics, and reporting to detect anomalies, diagnose issues, and escalate complex cases early with evidence.
Location: Cape Town
Workplace: Onsite
Employment Type: Contract · Permanent
Job Function: Marketing & Growth
Seniority: Mid level

Key Responsibilities

  • •Manage the weekly Vendor Central PO cycle: review/confirm orders, track acceptance and fill rate, and flag sourcing or availability issues.
  • •Reconcile invoices vs ASN and proof of delivery; identify shortage claims and file disputes within the allowed window with complete evidence.
  • •Monitor chargebacks by category, dispute defensibly with required evidence, and feed recurring root causes back for process fixes.
  • •Maintain catalogue and listing health across accounts, including suppressed/inactive/stranded listings, reinstatement using flat files/feed error resolution.
  • •Build and optimize Sponsored Products/Brands/Display campaigns to meet ACoS/TACoS and revenue targets, using Pacvue for bid rules/budget pacing/dayparting and search term hygiene.

Key Requirements

  • •3 to 5 years of hands-on experience in Amazon marketplace operations within live client accounts.
  • •Practitioner-level Vendor Central experience: PO management, fill rate, shortage claims, chargeback categories, disputes, and item setup/cost & price maintenance.
  • •Strong Seller Central capability including catalogue uploads/flat files, case management, listing troubleshooting, and account health.
  • •Proven Amazon Advertising experience optimizing Sponsored Products and Sponsored Brands to efficiency targets.
  • •Comfort pulling and analyzing raw data (ARA/Brand Analytics, search queries, advertising reports) and using Excel or Google Sheets for client-ready reporting.
Experience:3-5 yearsAmazon marketplace operationsEU marketplacesMulti-locale cataloguesDirect fulfilmentDirect importAgency/multi-client environment
Skills:Self-directedReliableStrong written EnglishProblem-solvingAccountability
Languages:English
Tech Stack:Amazon Vendor CentralAmazon Seller CentralAmazon Ads consolePacvueSponsored ProductsSponsored BrandsSponsored DisplayAmazon DSPARABrand AnalyticsExcelGoogle SheetsFlat filesA+ ContentBrand Stores

Company Brief

Incubeta
Global marketing performance agency providing media, data, creative and technology services to help brands drive growth, in-housing and digital transformation across multiple industries and markets.
Industry: Professional Services
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Established Company
Funding: Private Equity Backed
Headquarters: London, United Kingdom
Founded: 1995
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