Teller

KeyCorp
United States
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Client service","Problem solving","Integrity","Time management","Accuracy"]

Provide in-person client service in a branch by welcoming customers, processing account transactions, and resolving client servicing issues efficiently and accurately. Listen for financial needs during conversations and transition customers to a banker for deeper financial wellness discussions. Support daily branch routines, maintain compliance with audit/security procedures, balance cash drawers, and stay current on product guides, fees, and policies.

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FursaFursa
KeyCorp
KeyCorp
3 days ago

Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Provide in-person client service in a branch by welcoming customers, processing account transactions, and resolving client servicing issues efficiently and accurately. Listen for financial needs during conversations and transition customers to a banker for deeper financial wellness discussions. Support daily branch routines, maintain compliance with audit/security procedures, balance cash drawers, and stay current on product guides, fees, and policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver strong client experience by welcoming customers and handling teller transactions in an in-person branch setting.
  • •Process transactions efficiently, effectively, and accurately, including balancing the cash drawer within guidelines.
  • •Proactively identify and resolve client servicing issues, escalating as needed.
  • •Listen for financial wellness opportunities and transition customers to a banker for deeper conversations.
  • •Follow compliance, audit, and security procedures; review product guides, fees, and policies; attend huddles and debriefs.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High school diploma, GED, or equivalent business experience (required).
  • •Experience in a client service role (required).
  • •Experienced in cash handling (required).
  • •General understanding of PC with Windows-based applications and a calculator (required).
  • •Notary License (preferred).
Experience:BankingCustomer serviceCash handling
Education:High School
Skills:Client serviceProblem solvingIntegrityTime managementAccuracy
Licenses:Notary License
Certifications:Notary License
Tech Stack:WindowsPC

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn