Role in The Restaurant -F&B (AFR)

Emaar Properties
United Arab Emirates
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 1+ yearsEducation: bachelorsSkills: ["Service-minded","Emotional intelligence","Communication","Customer focus","Resilience"]

Deliver exceptional dining experiences by representing the brand throughout the guest journey. Conduct daily F&B service operational tasks while following service standards and procedures, welcoming guests and ensuring a flawless experience from arrival to farewell. Proactively prevent complaints and manage service recovery when needed, communicate with fellow ambassadors to keep the guest’s interests at heart, and uphold service personality and high emotional intelligence in a fast-paced, empowered environment.

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Emaar Properties
Emaar Properties
1 day ago

Role in The Restaurant -F&B (AFR)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Deliver exceptional dining experiences by representing the brand throughout the guest journey. Conduct daily F&B service operational tasks while following service standards and procedures, welcoming guests and ensuring a flawless experience from arrival to farewell. Proactively prevent complaints and manage service recovery when needed, communicate with fellow ambassadors to keep the guest’s interests at heart, and uphold service personality and high emotional intelligence in a fast-paced, empowered environment.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Represent the brand throughout the guest journey to deliver a flawless dining experience.
  • •Ensure guests are delighted from welcome until farewell and become happy fans of the restaurants.
  • •Conduct all operational tasks in F&B Service according to service standards and procedures.
  • •Prevent complaints and ensure adequate service recovery when needed.
  • •Proactively communicate with fellow ambassadors, keeping the guest’s interests at the heart.

Key Requirements

  • •Minimum high school diploma; a college degree in Hotel Management or related field is preferred.
  • •1+ year of experience in a similar role within a 5-star hospitality company.
  • •Strong command of written and spoken English; additional languages are an asset.
  • •Conduct operational F&B service tasks while living up to service standards and procedures.
  • •Demonstrate genuine service personality with high emotional intelligence.
Experience:1+ years5-star hospitality
Education:Bachelor's in Hotel Management
Skills:Service-mindedEmotional intelligenceCommunicationCustomer focusResilience
Languages:English

Company Brief

Emaar Properties
Leading Dubai-based global real estate developer and lifestyle company known for master-planned communities and landmark assets such as Burj Khalifa and The Dubai Mall; operates property development, malls, hospitality and related services internationally.
Industry: Real Estate Development
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1997
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