Retail Banking Officer - Personal Loans

Emirates NBD
Abu Dhabi
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1-2 yearsEducation: bachelorsSkills: ["Excellent communication","Teamwork","Self-motivated","Hardworking","Customer-focused"]

Drive personal loan acquisition within Emirates NBD’s retail banking DSF Personal Loan Unit by targeting new and existing customers across the UAE. Build and expand relationships with approved employer partners, deliver cross-selling for retail products (accounts, credit cards, bancassurance), and proactively contact customers to increase wallet share. Provide expert product and service advice, achieve sales targets, and monitor client satisfaction and service quality to consistently meet and exceed expectations.

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FursaFursa
Emirates NBD
Emirates NBD
2 days ago

Retail Banking Officer - Personal Loans

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Drive personal loan acquisition within Emirates NBD’s retail banking DSF Personal Loan Unit by targeting new and existing customers across the UAE. Build and expand relationships with approved employer partners, deliver cross-selling for retail products (accounts, credit cards, bancassurance), and proactively contact customers to increase wallet share. Provide expert product and service advice, achieve sales targets, and monitor client satisfaction and service quality to consistently meet and exceed expectations.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Achieve personal loan sales targets and provide high standards of customer service.
  • •Bring new employers into the bank’s approved list and leverage relationships to increase customer acquisition.
  • •Cross-sell other retail products (accounts, credit cards, bancassurance) to improve profitability and revenue.
  • •Proactively contact existing portfolio customers to capture higher wallet share and market new products and services.
  • •Monitor client satisfaction and service quality levels to ensure expectations are consistently met and exceeded.

Key Requirements

  • •1-2 years’ experience in UAE is mandatory.
  • •Bachelor’s degree.
  • •Experience in banking/retail sales and selling & marketing skills.
  • •Knowledge of operating systems (basic knowledge).
  • •Valid driving license is mandatory.
Experience:1-2 yearsBankingRetail salesGCCUAE
Education:Bachelor's
Skills:Excellent communicationTeamworkSelf-motivatedHardworkingCustomer-focused
Licenses:Driving license
Tech Stack:Operating systems

Company Brief

Emirates NBD
Emirates NBD is a leading UAE-based banking group providing retail, corporate, Islamic, investment and private banking, plus asset management and digital banking services across multiple countries in the MENAT region.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1963
Glassdoor
Glassdoor: 3.5
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