Operations Specialist II

Xometry
Bengaluru
Workplace: HybridFull timeFunction: Business OperationsExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Stakeholder management"]

Join a fast-moving team in operations, engineering, and supply chain to optimize on-time delivery, quality, and customer satisfaction. You’ll manage multiple orders, coordinate with suppliers and internal teams, apply manufacturing knowledge to ensure timely delivery, and drive process improvements in a hybrid work setting from Bangalore.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Xometry
Xometry
2 months ago

Operations Specialist II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Join a fast-moving team in operations, engineering, and supply chain to optimize on-time delivery, quality, and customer satisfaction. You’ll manage multiple orders, coordinate with suppliers and internal teams, apply manufacturing knowledge to ensure timely delivery, and drive process improvements in a hybrid work setting from Bangalore.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Take proactive actions to improve on-time delivery, quality, and customer satisfaction.
  • •Track and monitor multiple customer orders and partner jobs, ensuring timely progress and completion.
  • •Provide outstanding customer and partner service by building strong relationships, fostering collaboration, and offering frequent, timely updates on order status.
  • •Apply technical knowledge—or leverage subject matter experts—on manufacturing design and production to ensure jobs are delivered on schedule.
  • •Interface with Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes support on-time delivery and high customer satisfaction.

Key Requirements

  • •3+ years of related experience in project management, supply chain, and customer service.
  • •Bachelor's of Science in Supply Chain, Engineering, or a related technical field is preferred.
  • •Working knowledge of manufacturing processes, engineering drawing requirements, and mechanical/electrical inspection methods.
  • •Prior experience in manufacturing or operations is preferred.
  • •Strong communication and ability to manage relationships with stakeholders (upwards and laterally).
Experience:3+ yearsManufacturingSupply chainOperationsCustomer service
Education:Bachelor's
Skills:CommunicationProblem-solvingStakeholder management
Languages:English

Company Brief

Xometry
Operates an on-demand digital manufacturing marketplace connecting buyers with manufacturing partners for CNC machining, 3D printing, sheet metal, injection molding and other custom parts, leveraging instant quoting and supply chain services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Rockville, United States
Founded: 2013
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor