Retail Supervisor - Full Time (Carlsbad)

Puma
United States
Workplace: OnsiteFull timeUSD 22.9 - 25.9Function: Data Science & Machine LearningExperience: 1-2 yearsSkills: ["Customer service","Communication","Teamwork","Problem-solving","Ability to learn quickly"]

Provide high-standard customer experience while helping drive store sales, KPIs, and profitability through planning, expense control, and service. Support the Store Manager and Assistant Store Manager with recruitment, training, development, and succession. Manage payroll control and service-driven scheduling, merchandise opportunities, and inventory/shrink goals including counts. Handle incoming and outgoing merchandise and help maintain safe, compliant store operations with non-traditional hours as needed.

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Puma
Puma
5 days ago

Retail Supervisor - Full Time (Carlsbad)

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Last checked: 2 hours agoStatus: Live

Job Summary

Provide high-standard customer experience while helping drive store sales, KPIs, and profitability through planning, expense control, and service. Support the Store Manager and Assistant Store Manager with recruitment, training, development, and succession. Manage payroll control and service-driven scheduling, merchandise opportunities, and inventory/shrink goals including counts. Handle incoming and outgoing merchandise and help maintain safe, compliant store operations with non-traditional hours as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Deliver consistently high standards of customer experience in line with PUMA brand values and service standards.
  • •Help ensure the store achieves or exceeds sales, KPIs, and profitability goals through planning and expense control.
  • •Assist with recruitment, training, development, and succession of high-performing employees.
  • •Own payroll control and service-driven scheduling; maintain safe, healthy, and compliant store environment.
  • •Manage merchandising opportunities and inventory/shrink goals, including physical counts and handling incoming/outgoing merchandise.

Pay and Benefits

Salary: USD 22.9 - 25.9

Key Requirements

  • •1–2 years’ experience in a customer service-oriented retail environment (preferably apparel/footwear).
  • •Proven ability to exceed sales goals and reason through complex issues.
  • •Ability to present information to large groups and work effectively as a strong team player.
  • •Excellent communication skills and ability to learn quickly.
  • •Computer skills including basic knowledge of MS Office and retail software; ability to lift/carry up to 30 pounds regularly.
Experience:1-2 yearsRetailApparelFootwearCustomer service
Skills:Customer serviceCommunicationTeamworkProblem-solvingAbility to learn quickly
Tech Stack:MS OfficeRetail software

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn