Customer Advocate Vending Machine

Carvana
United States
Workplace: OnsiteFull timeUSD 18 - 20 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Communication","Customer focus","Self-motivation","Problem-solving"]

Serve as the face of the Vending Machine pickup experience for customers onsite, creating a memorable, one-of-a-kind handoff. Complete customer paperwork and maintain thorough notes in the customer tracking system, while addressing customer questions and minor vending-machine technical issues. Help ensure safe operations by maintaining a clean driving record in line with Carvana’s CMV Driver Qualification policy, working shifts 1pm–9pm with weekend availability.

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FursaFursa
Carvana
Carvana
2 months ago

Customer Advocate Vending Machine

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Serve as the face of the Vending Machine pickup experience for customers onsite, creating a memorable, one-of-a-kind handoff. Complete customer paperwork and maintain thorough notes in the customer tracking system, while addressing customer questions and minor vending-machine technical issues. Help ensure safe operations by maintaining a clean driving record in line with Carvana’s CMV Driver Qualification policy, working shifts 1pm–9pm with weekend availability.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Create an amazing and memorable customer pickup experience at the car Vending Machine.
  • •Complete customer paperwork and record thorough notes in the customer tracking system.
  • •Swiftly address customer questions and minor technical issues related to the vending machine process.
  • •Drive safely and maintain a clean driving record in line with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 18 - 20 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to create an amazing customer pickup experience at the onsite car Vending Machine.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Address customer questions and minor technical issues related to the vending machine process.
  • •Maintain safe operations, including driving safely and keeping a clean driving record per CMV Driver Qualification policy.
Experience:2+ years
Skills:CommunicationCustomer focusSelf-motivationProblem-solving
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn