Payment Operations Specialist - EMEA

Review incoming and outgoing payment transactions to identify and prevent fraudulent or suspicious activity, monitor activity for anomalies, and investigate/document suspicious cases. Resolve payment and operational issues directly with customers via email, phone, or video calls. Partner with Finance, Risk, Compliance, Product, and Legal on complex cases while contributing to ad-hoc operational projects and streamlining manual workflows. Work within a fully remote, global team across multiple time zones.