2 days ago

TikTok Shop - Site Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead end-to-end TikTok Shop e-commerce fulfillment node operations, overseeing inbounding, pick/pack, and outbound activities. Own operational KPIs and cost targets across safety, productivity, quality, and customer experience, while planning for peak seasons and driving continuous improvement. Partner with cross-functional teams and third-party providers, set team goals and performance feedback, and deliver network-impacting strategic projects.

Location: Anywhere

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage end-to-end e-commerce fulfillment operations, including inbounding goods, pick, pack, and outbound operations.
•Deliver operational KPIs and cost targets across safety, productivity, quality, and financial goals.
•Provide strategic and long-term planning inputs, including peak season planning.
•Drive continuous improvement to optimize operations and improve productivity.
•Set objectives and metrics for node operations, establish team goals/expectations, and measure performance with feedback.

Key Requirements

•Bachelor’s degree in Business, Logistics, Operations, Engineering, or a related field (or equivalent practical experience).
•3+ years managing third-party logistics providers/vendors.
•Experience managing inbound, outbound, or quality operations with strong understanding of key metrics, inputs, and outputs.
•Track record of success in operations management, including problem solving, capacity planning, and cost management.
•Strong project management and continuous improvement skills.

Experience:3+ yearsE-commerce fulfillmentThird-party logisticsOperations management

Education:Bachelor's in Business, Logistics, Operations, Engineering

Skills:Project managementContinuous improvementProblem solvingCapacity planningPerformance management

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

TikTok Shop - Site Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage end-to-end e-commerce fulfillment operations, including inbounding goods, pick, pack, and outbound operations.
•Deliver operational KPIs and cost targets across safety, productivity, quality, and financial goals.
•Provide strategic and long-term planning inputs, including peak season planning.
•Drive continuous improvement to optimize operations and improve productivity.
•Set objectives and metrics for node operations, establish team goals/expectations, and measure performance with feedback.

Key Requirements

•Bachelor’s degree in Business, Logistics, Operations, Engineering, or a related field (or equivalent practical experience).
•3+ years managing third-party logistics providers/vendors.
•Experience managing inbound, outbound, or quality operations with strong understanding of key metrics, inputs, and outputs.
•Track record of success in operations management, including problem solving, capacity planning, and cost management.
•Strong project management and continuous improvement skills.

Experience:3+ yearsE-commerce fulfillmentThird-party logisticsOperations management

Education:Bachelor's in Business, Logistics, Operations, Engineering

Skills:Project managementContinuous improvementProblem solvingCapacity planningPerformance management

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn