ETCH Process Support Engineer

Applied Materials
South Korea
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 4-7 yearsEducation: bachelorsSkills: ["Interpersonal skills","Communication","Problem-solving","Collaboration","Stakeholder management"]

Provide high-visibility customer support for on-site ETCH equipment lifecycle needs, including installations, system diagnoses, service, and repair. Partner with customers and R&D teams to develop semiconductor chip manufacturing processes and run hypothesis experiments with design of experiments (DOE). Analyze experimental data statistically, troubleshoot complex issues, perform root cause analyses, and communicate results to internal and customer stakeholders while supporting junior colleagues and small-risk projects.

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Applied Materials
Applied Materials
2 days ago

ETCH Process Support Engineer

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Job Summary

Provide high-visibility customer support for on-site ETCH equipment lifecycle needs, including installations, system diagnoses, service, and repair. Partner with customers and R&D teams to develop semiconductor chip manufacturing processes and run hypothesis experiments with design of experiments (DOE). Analyze experimental data statistically, troubleshoot complex issues, perform root cause analyses, and communicate results to internal and customer stakeholders while supporting junior colleagues and small-risk projects.
Location: South Korea
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Provide high-visibility customer support through on-site installations, system diagnoses, and service/repair of complex systems and equipment.
  • •Work with customers to develop leading-edge processes to manufacture advanced semiconductor chips.
  • •Create hypothesis experiments and design of experiments (DOE), analyze data with statistics, and compile reports with conclusions.
  • •Troubleshoot complex problems, perform multiple root cause analyses, and resolve difficult process engineering and customer product issues.
  • •Communicate with internal stakeholders and the customer to achieve goals; serve as a resource for junior colleagues and liaison between customer and business unit (may lead small projects).
Travel: Low travel

Key Requirements

  • •Bachelor’s degree in chemistry/physics, materials engineering, electrical engineering, optoelectronics, or a related field.
  • •4–7 years of experience in the semiconductor fab or equipment industry.
  • •Strong interpersonal and communication skills to explain sensitive information and build consensus among stakeholders.
  • •Communication proficiency in English language.
  • •Experience supporting semiconductor fab/equipment processes used to manufacture advanced chips.
Experience:4-7 yearsSemiconductor fabEquipment industry
Education:Bachelor's in Chemistry/physics, materials engineering, electrical engineering, optoelectronics, or related field
Skills:Interpersonal skillsCommunicationProblem-solvingCollaborationStakeholder management
Languages:English
Tech Stack:Chemical Vapor DepositionAtomic Layer DepositionPlasma Reactive Ion EtchPhysical Vapor DepositionAnnealImplantDesign of experiments (DOE)StatisticsData analysisRoot cause analysis

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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Glassdoor: 3.9
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