Property Claims Adjuster Specialist - Field

USAA
United States
Workplace: OnsiteFull timeUSD 69,920 - 133,620 annuallyFunction: Communications, PR & CommunityEducation: high_schoolSkills: ["Negotiation","Investigation","Communication","Conflict resolution","Problem-solving"]

Investigate, evaluate, negotiate, and settle complex property insurance claims for USAA members using established guidelines. Manage a caseload of damages requiring coverage knowledge and potential legal liability assessment, coordinating with vendors and internal partners and maintaining compliant claim documentation. Use estimating technology and virtual inspection tools for desk adjusting, while also conducting in-person inspections in a locally assigned territory and supporting CAT response needs.

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FursaFursa
USAA
USAA
2 months ago

Property Claims Adjuster Specialist - Field

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Investigate, evaluate, negotiate, and settle complex property insurance claims for USAA members using established guidelines. Manage a caseload of damages requiring coverage knowledge and potential legal liability assessment, coordinating with vendors and internal partners and maintaining compliant claim documentation. Use estimating technology and virtual inspection tools for desk adjusting, while also conducting in-person inspections in a locally assigned territory and supporting CAT response needs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Manage an assigned caseload of complex property claims, including coverage and potential legal liability considerations.
  • •Investigate claim damages using research from insured, third parties, and external resources; identify discrepancies and subrogation potential.
  • •Determine coverage concerns and make Special Investigation Unit (SIU) referrals when appropriate.
  • •Negotiate complex claim settlements within authority limits and collaborate on settlement amounts outside authority.
  • •Maintain accurate, current claim file documentation and use estimating/virtual inspection tools to prepare estimates.
Travel: High travel

Pay and Benefits

Salary: USD 69,920 - 133,620 annually
Perks:Health InsuranceDentalVision401kPensionLife InsurancePaid LeaveParental LeaveAdoption AssistanceLearning Budget

Key Requirements

  • •High school diploma or GED required.
  • •2 years of relevant property claims adjusting experience for moderate complexity losses, including writing estimates for dwelling and structural damages.
  • •Advanced knowledge of estimating losses using Xactimate or similar tools/platforms.
  • •Proficient knowledge of residential construction and property claims contracts, including interpretation of case law and state laws/regulations.
  • •Ability to travel 50-75% of the year (local and non-local) and/or support catastrophe duty as needed.
Education:High School
Skills:NegotiationInvestigationCommunicationConflict resolutionProblem-solving
Licenses:Insurance adjuster licenseAdjuster License
Certifications:Xactimate Level 1Xactimate Level 2
Tech Stack:XactimateVirtual inspection toolsEstimating technology platforms

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn