HSBC

3 hours ago

Snr Project Manager, Client Connectivity

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead end-to-end onboarding and integration projects across HSBC’s digital channels and payments/liquidity solutions, ensuring a smooth client experience and faster time-to-revenue. Facilitate client technical workshops, define requirements, testing strategy, and cutover readiness, and manage project governance including RAID, dependencies, and milestone delivery. Coordinate global stakeholders, report status to senior leaders, drive onboarding continuous improvement, and act as escalation point.

Location: America/Chicago

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Lead end-to-end onboarding and integration projects across HSBC digital channels and payments/liquidity solutions to deliver a seamless client experience.
•Run client technical workshops to define requirements, integration approach, testing strategy, and cutover readiness aligned to client automation goals.
•Own project governance (plan, RAID, dependencies, milestones) and remove or escalate blockers to protect delivery and client outcomes.
•Act as the primary client point of contact post-sales, managing expectations and ensuring services operate as agreed before closure.
•Coordinate delivery across global stakeholders and provide clear status reporting to senior stakeholders.

Key Requirements

•Proven delivery of multiple concurrent, complex client implementations (ideally multi-country) in payments/treasury connectivity.
•Strong knowledge of payments and liquidity products and integration methods, including API, H2H, SWIFT connectivity, and digital channel onboarding.
•Excellent stakeholder management and client-facing communication skills, including senior-level governance.
•Strong prioritisation and execution under pressure with a track record of improving delivery efficiency and client experience.
•Project management qualification (or equivalent experience); familiarity with design thinking is a plus.

Skills:Stakeholder managementClient-facing communicationPrioritisationExecution under pressureContinuous improvement

Tech Stack:APIH2HSWIFTDigital channel onboardingPayments technologyPaymentsLiquidity solutionsGPS products/servicesRAID

Company Brief

HSBC

Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn

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HSBC

3 hours ago

Snr Project Manager, Client Connectivity

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: America/Chicago

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Lead end-to-end onboarding and integration projects across HSBC digital channels and payments/liquidity solutions to deliver a seamless client experience.
•Run client technical workshops to define requirements, integration approach, testing strategy, and cutover readiness aligned to client automation goals.
•Own project governance (plan, RAID, dependencies, milestones) and remove or escalate blockers to protect delivery and client outcomes.
•Act as the primary client point of contact post-sales, managing expectations and ensuring services operate as agreed before closure.
•Coordinate delivery across global stakeholders and provide clear status reporting to senior stakeholders.

Key Requirements

•Proven delivery of multiple concurrent, complex client implementations (ideally multi-country) in payments/treasury connectivity.
•Strong knowledge of payments and liquidity products and integration methods, including API, H2H, SWIFT connectivity, and digital channel onboarding.
•Excellent stakeholder management and client-facing communication skills, including senior-level governance.
•Strong prioritisation and execution under pressure with a track record of improving delivery efficiency and client experience.
•Project management qualification (or equivalent experience); familiarity with design thinking is a plus.

Skills:Stakeholder managementClient-facing communicationPrioritisationExecution under pressureContinuous improvement

Tech Stack:APIH2HSWIFTDigital channel onboardingPayments technologyPaymentsLiquidity solutionsGPS products/servicesRAID

Company Brief

HSBC

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn