Kong

1 month ago

Senior Engagement Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Engagement Manager leading end-to-end delivery of Kong’s Professional Services projects, accountable for client relationships, project planning, resource allocation, quality assurance, and risk management within IT services; collaborates with cross-functional teams to ensure on-time, on-budget delivery and continuous improvement.

Location: England

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Client Engagement: Serve as the primary point of contact for clients in regard to their professional services engagement, building and maintaining strong relationships.
•Project Planning and Execution: Lead the planning, coordination, and execution of professional services projects, defining scope, objectives, deliverables, and timelines.
•Resource Management: Allocate and manage resources effectively to ensure project delivery within scope, budget, and timeline constraints.
•Quality Assurance: Implement and maintain quality assurance processes to ensure the delivery of high-quality services and conduct regular project reviews.
•Risk Management: Identify potential risks and issues related to service delivery and develop proactive mitigation strategies; monitor progress and address deviations.

Key Requirements

•Proven experience as an Engagement Manager or in a similar role within Professional Services.

Experience:Professional ServicesIT

Skills:CommunicationLeadershipProblem-solvingStakeholder managementTeam collaboration

Certifications:PMP

Company Brief

Kong

Provides a cloud-native API and service connectivity platform (Kong Gateway, Konnect, Kuma, Insomnia) that secures, manages, and observes APIs and microservices for enterprises across cloud and hybrid environments.

Industry: API Platforms

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2017

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Kong

1 month ago

Senior Engagement Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: England

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Client Engagement: Serve as the primary point of contact for clients in regard to their professional services engagement, building and maintaining strong relationships.
•Project Planning and Execution: Lead the planning, coordination, and execution of professional services projects, defining scope, objectives, deliverables, and timelines.
•Resource Management: Allocate and manage resources effectively to ensure project delivery within scope, budget, and timeline constraints.
•Quality Assurance: Implement and maintain quality assurance processes to ensure the delivery of high-quality services and conduct regular project reviews.
•Risk Management: Identify potential risks and issues related to service delivery and develop proactive mitigation strategies; monitor progress and address deviations.

Key Requirements

•Proven experience as an Engagement Manager or in a similar role within Professional Services.

Experience:Professional ServicesIT

Skills:CommunicationLeadershipProblem-solvingStakeholder managementTeam collaboration

Certifications:PMP

Company Brief

Kong

Industry: API Platforms

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2017

Glassdoor: 3.9

Website LinkedIn Glassdoor