Associate Manager Full-time - Stanford

Samsonite
Palo Alto
Workplace: OnsiteFull timeUSD 25.5 - 27.5 hourlyFunction: SalesSkills: ["Leadership","Client service","Coaching","Communication","Time management"]

Lead retail store performance by driving personal and store sales goals and KPI metrics, while delivering an exceptional luxury client experience. Coach and develop store associates through roleplay, training content, and 360-degree coaching. Maintain visual merchandising standards, manage operational compliance tasks (timecards, training), and foster strong client relationships through proactive communication and ethical leadership.

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FursaFursa
Samsonite
Samsonite
3 days ago

Associate Manager Full-time - Stanford

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 9 months ago

Job Summary

Lead retail store performance by driving personal and store sales goals and KPI metrics, while delivering an exceptional luxury client experience. Coach and develop store associates through roleplay, training content, and 360-degree coaching. Maintain visual merchandising standards, manage operational compliance tasks (timecards, training), and foster strong client relationships through proactive communication and ethical leadership.
Location: Palo Alto
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline sales goals and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
  • •Plan and prioritize, demonstrate strategic thinking, and champion change to drive performance.
  • •Train and develop associates via roleplay and coaching; monitor and assist the Store Manager with training and quarterly personal development goal setting.
  • •Deliver strong client experience through ethical conduct, proactive relationship building, and maintaining composure to deescalate situations.
  • •Ensure compliance by managing timecards, completing required training (Tumi University), and adhering to company policies and procedures.

Pay and Benefits

Salary: USD 25.5 - 27.5 hourly
Perks:Health InsuranceDentalVision401kPaid LeavePet InsuranceEmployee DiscountEapLife InsuranceCommuter Benefits

Key Requirements

  • •Passion for the luxury travel, fashion, and lifestyle markets and understanding of the brand, clients, and product assortment.
  • •Proven success meeting sales goals and achieving KPI targets (conversion, DPT, UPT, and Client Data Capture).
  • •Strong sales and client experience, preferably in the luxury market.
  • •Strong integrity, leading by example, and the ability to manage time effectively.
  • •Flexible availability to work nights, weekends, mornings, and holidays as needed.
Experience:Retail
Skills:LeadershipClient serviceCoachingCommunicationTime management

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn