Demo & Delivery Specialist

Al Tayer Group
United Arab Emirates, Dubai
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsExperience: 2+ yearsSkills: ["Customer service","Attention to detail","Quality focus","Coordination","Proactive attitude"]

Coordinate vehicle readiness and handover appointments by liaising with internal departments and the sales team. Prepare vehicle configuration records, manage customer communications (including delays and specification changes), and ensure vehicles are handed over to company and external parties with consistent service standards. Explain vehicle features and innovations to new owners, inform customers about extras/accessories and warranties, coordinate registration and deliveries, and maintain accurate delivery and transaction records.

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Al Tayer Group
Al Tayer Group
1 day ago

Demo & Delivery Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 1 day ago

Job Summary

Coordinate vehicle readiness and handover appointments by liaising with internal departments and the sales team. Prepare vehicle configuration records, manage customer communications (including delays and specification changes), and ensure vehicles are handed over to company and external parties with consistent service standards. Explain vehicle features and innovations to new owners, inform customers about extras/accessories and warranties, coordinate registration and deliveries, and maintain accurate delivery and transaction records.
Location: United Arab Emirates, Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Coordinate with the PDI department on vehicle readiness and schedule handover appointments with the sales department.
  • •Prepare vehicle configuration records and manage customer communications before handover, including delays and specification changes.
  • •Ensure smooth vehicle handover outside the company while maintaining customer service standards and introducing customers to the service department.
  • •Stay current on vehicle operational features and innovations and provide comprehensive explanations to new car owners to improve customer experience.
  • •Coordinate registration and delivery processes, maintain accurate delivery status records and daily delivery reports, and ensure delivery documents and warranties are properly completed and registered with sales administration.

Key Requirements

  • •Degree in any discipline or through an automotive vocational route.
  • •2 years of experience in a customer service environment.
  • •Good knowledge of automobile sales gained through formal training or work experience.
  • •Bilingual communication in Arabic and English.
  • •Strong attention to detail and concern for quality.
Experience:2+ years
Skills:Customer serviceAttention to detailQuality focusCoordinationProactive attitude
Languages:ArabicEnglish

Company Brief

Al Tayer Group
Privately held UAE conglomerate founded in 1979 operating across automotive, luxury & lifestyle retail, real estate and ventures. Al Tayer Group represents global brands, runs retail and e‑commerce operations, and has diversified investments across the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1979
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