Netflix

2 months ago

Senior Manager - Reliability Engineering (Member Experience)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Lead Netflix’s Site Reliability Engineering function for Member Experience, owning both reliability standards and the SRE team that supports streaming architecture. Define SRE operating models, set SLIs/SLOs and error budgets, and publish reliability scorecards. Partner with CDN, Playback, and Ads teams to eliminate systemic failures and translate reliability data into executive-ready business risk. Help drive reliability posture as infrastructure evolves toward an AI-agent ecosystem.

Location: Panama

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Build and scale a world-class SRE function by defining how SREs partner with product and infrastructure teams.
•Establish and socialize reliability governance standards, including SLIs/SLOs and error budgets, and publish reliability scorecards.
•Lead the SRE team supporting Netflix’s streaming architecture and reliability posture over time.
•Collaborate with CDN, Playback, and Ads teams to eliminate systemic failures and inform executive business risk.
•Own reliability standards and drive improvements as infrastructure shifts toward a millions-of-agents ecosystem.

Pay and Benefits

Salary: USD 548,000 - 899,000 annually

Perks:Health Insurance401kEquityDisability InsurancePaid LeaveLife Insurance

Key Requirements

•12+ years of software/infrastructure experience, including 5+ years in senior SRE leadership.
•Deep fluency in cloud-native scale (AWS/GCP), containers, service mesh, and modern observability (metrics, tracing, logging).
•Proven ability to drive technical adoption across complex, decentralized organizations through influence rather than mandate.
•Ability to communicate reliability trade-offs clearly to non-technical stakeholders.
•Experience improving SRE AI fluency and designing LLM-based autonomous agents in production.

Experience:Streaming mediaAd-techHigh-scale gaming backendsAI agents

Skills:Strategic leadershipCross-functional partnershipOrganizational influenceCommunicationTechnical trade-off communication

Tech Stack:AWSGCPContainersService MeshMetricsTracingLoggingSpinnakerAtlasMantisChaos MonkeyLLM-based autonomous agents

Company Brief

Netflix

Global subscription streaming service that produces and distributes movies, TV series, and games across multiple devices, operating worldwide with extensive original content and localized offerings.

Industry: Streaming Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Los Gatos, United States

Founded: 1997

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Netflix

2 months ago

Senior Manager - Reliability Engineering (Member Experience)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Panama

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Build and scale a world-class SRE function by defining how SREs partner with product and infrastructure teams.
•Establish and socialize reliability governance standards, including SLIs/SLOs and error budgets, and publish reliability scorecards.
•Lead the SRE team supporting Netflix’s streaming architecture and reliability posture over time.
•Collaborate with CDN, Playback, and Ads teams to eliminate systemic failures and inform executive business risk.
•Own reliability standards and drive improvements as infrastructure shifts toward a millions-of-agents ecosystem.

Pay and Benefits

Salary: USD 548,000 - 899,000 annually

Perks:Health Insurance401kEquityDisability InsurancePaid LeaveLife Insurance

Key Requirements

•12+ years of software/infrastructure experience, including 5+ years in senior SRE leadership.
•Deep fluency in cloud-native scale (AWS/GCP), containers, service mesh, and modern observability (metrics, tracing, logging).
•Proven ability to drive technical adoption across complex, decentralized organizations through influence rather than mandate.
•Ability to communicate reliability trade-offs clearly to non-technical stakeholders.
•Experience improving SRE AI fluency and designing LLM-based autonomous agents in production.

Experience:Streaming mediaAd-techHigh-scale gaming backendsAI agents

Skills:Strategic leadershipCross-functional partnershipOrganizational influenceCommunicationTechnical trade-off communication

Tech Stack:AWSGCPContainersService MeshMetricsTracingLoggingSpinnakerAtlasMantisChaos MonkeyLLM-based autonomous agents

Company Brief

Netflix

Global subscription streaming service that produces and distributes movies, TV series, and games across multiple devices, operating worldwide with extensive original content and localized offerings.

Industry: Streaming Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Los Gatos, United States

Founded: 1997

Glassdoor: 4.1

Website LinkedIn Glassdoor