Head of Data + Insights

Iberdrola
Glasgow
Workplace: OnsiteFull timeGBP 76,800+ annuallyFunction: Administration & Executive AssistanceSkills: ["Leadership","Stakeholder management","Influencing","Building teams","Strategic thinking"]

Lead the data, analytics and insight strategy for ScottishPower’s Customer Business, embedding trusted customer insight into product development, campaign planning and key business decisions. Own customer-centred roadmaps that deliver measurable value, champion best-practice data use for targeting, segmentation and personalisation, and identify opportunities to apply data, analytics and AI. Lead specialist teams and build capability across reporting, proposition development and market research.

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FursaFursa
Iberdrola
Iberdrola
4 days ago

Head of Data + Insights

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead the data, analytics and insight strategy for ScottishPower’s Customer Business, embedding trusted customer insight into product development, campaign planning and key business decisions. Own customer-centred roadmaps that deliver measurable value, champion best-practice data use for targeting, segmentation and personalisation, and identify opportunities to apply data, analytics and AI. Lead specialist teams and build capability across reporting, proposition development and market research.
Location: Glasgow
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Define and deliver the data, analytics and insight strategy for Customer Business aligned to marketing, commercial and wider organisational objectives.
  • •Create and prioritise roadmaps delivering measurable value for customers and the business.
  • •Embed customer insight into product development, campaign planning, customer experience improvement and key business decisions.
  • •Champion best-practice data use to improve targeting, segmentation, personalisation and performance measurement.
  • •Lead specialist teams across reporting, proposition development and market research, building capability and a high-performing environment.

Pay and Benefits

Salary: GBP 76,800 annually
Perks:Pension SchemeAnnual LeaveHoliday PurchaseShare SchemesTechnology VouchersElectric VehicleCycle ToCommuter BenefitsDentalPrivate MedicalHealth InsuranceLife AssuranceWellness StipendGym Membership

Key Requirements

  • •Significant leadership experience in data, analytics or customer insight functions.
  • •Develop and deliver data and insight strategies and roadmaps.
  • •Strong commercial awareness to balance value, risk and investment decisions.
  • •Expertise across analytics, customer insight, segmentation, market research and performance measurement.
  • •Use data, AI and insight to improve customer experience and business performance, while leading and inspiring specialist teams.
Experience:Data analyticsCustomer insightEnergyUtilities
Skills:LeadershipStakeholder managementInfluencingBuilding teamsStrategic thinking
Tech Stack:AI

Company Brief

Iberdrola
Iberdrola is a multinational electric utility focused on generation, distribution and commercialization of electricity, with significant investments in renewable energy, grid modernization and international power markets serving residential, commercial and industrial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bilbao, Spain
Founded: 1992
WebsiteLinkedIn