Birlasoft

4 months ago

Aisera _Sr Technical Lead-Cloud & Infra Engg (INDIA - BENGALURU - WHITEFIELD SITE, IN)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Senior technical lead responsible for guiding the configuration, integration, and management of the Aisera AI-driven platform across Administrator, AI Developer/Engineer, Service Desk Agent, End User, and Business Owner roles. Drives platform health, security, API integrations, and AI model optimization while aligning deployment objectives with business KPIs.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Manager level

Key Responsibilities

•Configure and manage the Aisera platform including user management, system configuration, and security oversight.
•Train AI models, integrate APIs, test and validate AI performance, and continuously improve algorithms.
•Monitor platform health, troubleshoot issues, and ensure uptime with regular updates.
•Resolve user queries and incidents via Service Desk interactions and provide feedback to improve AI effectiveness.
•Align deployment objectives with business goals by defining KPIs, ROI, and promoting platform adoption.

Key Requirements

•Experience configuring and managing complex AI platforms with multiple roles (Administrator, AI Developer/Engineer, Service Desk Agent, End Users, Business Owner).
•Proficiency in configuring integrations, workflows, automation rules, and monitoring to ensure platform uptime and security.
•Experience training and optimizing AI models, integrating APIs, and validating AI performance against business requirements.
•Ability to manage user permissions, access controls, and security policies within enterprise platforms.
•Strong stakeholder alignment skills to define objectives, KPIs, and ROI for platform deployments.

Experience:AICloudEnterprise software

Skills:CommunicationLeadershipProblem-solvingStakeholder managementTeamwork

Languages:English

Tech Stack:APIsAIMachine learningIntegrations

Company Brief

Birlasoft

Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Noida, India

Website LinkedIn

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Birlasoft

4 months ago

Aisera _Sr Technical Lead-Cloud & Infra Engg (INDIA - BENGALURU - WHITEFIELD SITE, IN)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Manager level

Key Responsibilities

•Configure and manage the Aisera platform including user management, system configuration, and security oversight.
•Train AI models, integrate APIs, test and validate AI performance, and continuously improve algorithms.
•Monitor platform health, troubleshoot issues, and ensure uptime with regular updates.
•Resolve user queries and incidents via Service Desk interactions and provide feedback to improve AI effectiveness.
•Align deployment objectives with business goals by defining KPIs, ROI, and promoting platform adoption.

Key Requirements

•Experience configuring and managing complex AI platforms with multiple roles (Administrator, AI Developer/Engineer, Service Desk Agent, End Users, Business Owner).
•Proficiency in configuring integrations, workflows, automation rules, and monitoring to ensure platform uptime and security.
•Experience training and optimizing AI models, integrating APIs, and validating AI performance against business requirements.
•Ability to manage user permissions, access controls, and security policies within enterprise platforms.
•Strong stakeholder alignment skills to define objectives, KPIs, and ROI for platform deployments.

Experience:AICloudEnterprise software

Skills:CommunicationLeadershipProblem-solvingStakeholder managementTeamwork

Languages:English

Tech Stack:APIsAIMachine learningIntegrations

Company Brief

Birlasoft

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Noida, India

Website LinkedIn