Senior Platform Trust and Safety Engineer

Salesforce
Bellevue
Full timeUSD 148,500 - 223,900 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Collaboration","Continuous improvement"]

Detect and respond to external and internal abuse across Core CRM and Marketing Cloud, helping protect customers from fraud, phishing, and account takeover. Triage abuse reports, build and tune Splunk-based detection rules, and maintain automated response playbooks. Partner with Ethical Usage and Legal teams on regulatory reporting (e.g., the EU Digital Services Act). Identify anti-abuse tooling needs, evaluate vendors, and support continuous improvement through playbooks, SOPs, and postmortems.

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FursaFursa
Salesforce
Salesforce
4 days ago

Senior Platform Trust and Safety Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Detect and respond to external and internal abuse across Core CRM and Marketing Cloud, helping protect customers from fraud, phishing, and account takeover. Triage abuse reports, build and tune Splunk-based detection rules, and maintain automated response playbooks. Partner with Ethical Usage and Legal teams on regulatory reporting (e.g., the EU Digital Services Act). Identify anti-abuse tooling needs, evaluate vendors, and support continuous improvement through playbooks, SOPs, and postmortems.
Location: Bellevue
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Review, triage, and respond to abuse reports across Core CRM and Marketing Cloud, expanding into new products.
  • •Build and tune detection and response rules in Splunk, and author and maintain automated response playbooks.
  • •Partner with Ethical Usage and Legal teams, including regulatory reporting such as the EU Digital Services Act (DSA).
  • •Identify and document anti-abuse tooling requirements for engineering teams and evaluate third-party vendor tools to close detection gaps.
  • •Write and maintain clear playbooks, SOPs, and postmortems that drive continuous improvement, including participation in an on-call rotation.

Pay and Benefits

Salary: USD 148,500 - 223,900 annually
Perks:MedicalDentalVisionHealth InsurancePaid Parental401k

Key Requirements

  • •Extensive experience in information security roles focused on platform abuse, threat intelligence, incident response, or threat detection.
  • •Manage security/abuse investigations end to end: triage, evidence collection, risk assessment, containment, escalation, and closure.
  • •Specialize in at least one area: log analysis, file-level forensics, or data mining.
  • •Author detection rules using YARA or Splunk SPL and be comfortable working from a command line.
  • •Track emerging trends in digital crime, merchant fraud, and abuse of AI/agentic capabilities.
Experience:Information securityThreat intelligenceIncident responseThreat detectionAbuse investigations
Skills:CollaborationContinuous improvement
Tech Stack:SplunkSplunk SPLYARACommand lineGitGitHubTemporalSalesforceCasesSOQL

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor