Netflix

2 months ago

Manager, Crisis Management and Enterprise Resilience

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Build and own a modern enterprise crisis management and resilience discipline that connects emergency response, incident management, crisis governance, and business continuity. Design and govern frameworks, playbooks, tools, and communication protocols; coordinate steering teams and execute operational support during enterprise events. Lead exercises, training, and after-action reviews, and establish resilience foundations by mapping continuity needs and risks into a lightweight, culturally aligned roadmap.

Location: Los Angeles

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Design, maintain, and refine an enterprise crisis & resilience framework and program.
•Clarify and document roles, responsibilities, and interfaces across emergency response, incident management, crisis management, and business continuity.
•Establish and maintain systems, tools, and communication protocols for rapid, coordinated crisis and emergency management; own key plan and playbook documentation.
•Build and maintain crisis playbooks/toolkits and run exercises, drills, leadership table-tops, and targeted training/awareness.
•Drive resilience foundations by discovering current business continuity/resilience work, defining a target state and roadmap, integrating continuity into crisis lifecycles, and leading after-action reviews.

Travel: Low travel

Pay and Benefits

Salary: USD 200,000 - 330,000 annually

Equity and Bonus:Equity

Perks:Health Insurance401kEquityDisabilityHsa/fsaPaid LeaveLife Insurance

Key Requirements

•10+ years across crisis/incident management, global resilience, business continuity, risk management, corporate security, or similar areas.
•5+ years leading enterprise crisis/resilience initiatives, building and scaling programs.
•Experience coordinating real incidents and crises, serving as a leader during enterprise-level activations and briefing executives.
•Ability to design frameworks, escalation models, and governance in complex, high-autonomy environments.
•Proficiency operationalizing playbooks, toolkits, exercises (e.g., tabletops and drills), and training adopted at scale.

Experience:10+ years

Education:Bachelor's in crisis management, emergency management, security, risk and resilience

Skills:Written communicationVerbal communicationExecutive briefingCross-functional collaborationJudgment

Tech Stack:EverbridgeDataminrOnticGoogle Workspace

Company Brief

Netflix

Global subscription streaming service that produces and distributes movies, TV series, and games across multiple devices, operating worldwide with extensive original content and localized offerings.

Industry: Streaming Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Los Gatos, United States

Founded: 1997

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Netflix

2 months ago

Manager, Crisis Management and Enterprise Resilience

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Los Angeles

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Design, maintain, and refine an enterprise crisis & resilience framework and program.
•Clarify and document roles, responsibilities, and interfaces across emergency response, incident management, crisis management, and business continuity.
•Establish and maintain systems, tools, and communication protocols for rapid, coordinated crisis and emergency management; own key plan and playbook documentation.
•Build and maintain crisis playbooks/toolkits and run exercises, drills, leadership table-tops, and targeted training/awareness.
•Drive resilience foundations by discovering current business continuity/resilience work, defining a target state and roadmap, integrating continuity into crisis lifecycles, and leading after-action reviews.

Travel: Low travel

Pay and Benefits

Salary: USD 200,000 - 330,000 annually

Equity and Bonus:Equity

Perks:Health Insurance401kEquityDisabilityHsa/fsaPaid LeaveLife Insurance

Key Requirements

•10+ years across crisis/incident management, global resilience, business continuity, risk management, corporate security, or similar areas.
•5+ years leading enterprise crisis/resilience initiatives, building and scaling programs.
•Experience coordinating real incidents and crises, serving as a leader during enterprise-level activations and briefing executives.
•Ability to design frameworks, escalation models, and governance in complex, high-autonomy environments.
•Proficiency operationalizing playbooks, toolkits, exercises (e.g., tabletops and drills), and training adopted at scale.

Experience:10+ years

Education:Bachelor's in crisis management, emergency management, security, risk and resilience

Skills:Written communicationVerbal communicationExecutive briefingCross-functional collaborationJudgment

Tech Stack:EverbridgeDataminrOnticGoogle Workspace

Company Brief

Netflix

Global subscription streaming service that produces and distributes movies, TV series, and games across multiple devices, operating worldwide with extensive original content and localized offerings.

Industry: Streaming Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Los Gatos, United States

Founded: 1997

Glassdoor: 4.1

Website LinkedIn Glassdoor