Counter Manager - Macy's Galleria At Houston

Pandora Group
Houston
Workplace: OnsiteFull timeUSD 17.1 - 21.45 hourlyFunction: SalesExperience: 3+ yearsSkills: ["Customer focus","Coaching","Leadership","Communication","Analytical thinking"]

Lead Pandora’s shop-in-shop counter at Macy’s by coaching and managing Part-Time Sales Associates and Sales Leads to drive comp sales and transaction targets. Own daily counter operations, weekly scheduling, and inventory accuracy (replenishment, cycle counts, backstock, and loss prevention), while ensuring brand and visual merchandising standards. Stay compliant with Pandora and Macy’s security, POS, and reporting policies, and support hiring and onboarding needs in collaboration with the District Sales Manager.

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Pandora Group
Pandora Group
5 days ago

Counter Manager - Macy's Galleria At Houston

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Last checked: 7 hours agoStatus: Live

Job Summary

Lead Pandora’s shop-in-shop counter at Macy’s by coaching and managing Part-Time Sales Associates and Sales Leads to drive comp sales and transaction targets. Own daily counter operations, weekly scheduling, and inventory accuracy (replenishment, cycle counts, backstock, and loss prevention), while ensuring brand and visual merchandising standards. Stay compliant with Pandora and Macy’s security, POS, and reporting policies, and support hiring and onboarding needs in collaboration with the District Sales Manager.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Drive and exceed counter sales goals, focusing on comp sales and transaction targets.
  • •Coach and train Part-Time Sales Associates and Part-Time Sales Leads on advanced sales techniques and Pandora’s brand standards.
  • •Create weekly schedules aligned with peak selling hours to optimize customer coverage and payroll efficiency.
  • •Oversee inventory management (replenishment, cycle counts, backstock accuracy) and loss prevention practices.
  • •Ensure compliance with Pandora and Macy’s operational, security, POS, and loss prevention policies and reporting standards.

Pay and Benefits

Salary: USD 17.1 - 21.45 hourly
Perks:401kHealth InsuranceDentalVisionLong-term DisabilityLife InsuranceProduct DiscountsLearning Budget

Key Requirements

  • •3+ years’ experience as a Sales Lead, Assistant Manager, or equivalent supervisory role in a fast-paced retail environment, ideally fashion/luxury/jewelry.
  • •Proven ability to deliver exceptional customer experiences through strong communication and connection with people at all levels.
  • •Demonstrated business acumen and analytical thinking to drive positive results.
  • •Experience recruiting, retaining, and developing teams, including succession planning and internal mobility.
  • •Knowledge of Microsoft Office 365, KWI, POS systems, and applicant tracking systems.
Experience:3+ yearsRetailFashionLuxuryJewelry
Skills:Customer focusCoachingLeadershipCommunicationAnalytical thinking
Tech Stack:Microsoft Office 365KWIPOS systemsApplicant tracking systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website