Cloudflare

3 weeks ago

Digital Customer Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Partner with mid-market and commercial customers across APAC to deliver a high-reach, digital-first pre-sales motion. Lead technical discovery, validate requirements, and run demos, proof-of-concepts, RFP/RFI solution design sessions. Drive scalable onboarding and 1:many adoption programs to help customers consume Cloudflare products at scale. Translate complex capabilities across Zero Trust, Application Security, Networking, and the Developer Platform into clear, outcome-driven solutions while building reusable demo assets.

Location: Kuala Lumpur

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Lead technical discovery and validation across high volumes of pre-sales opportunities, including demos, proof-of-concepts, RFP/RFI, and solution design.
•Drive scaled onboarding for new customers using standard playbooks, group sessions, and self-serve resources.
•Run 1:many adoption and consumption programs such as webinars, digital events, office hours, and targeted campaigns.
•Translate complex technical capabilities into clear, outcome-driven solutions for customers.
•Develop and maintain reusable demo assets, scripts, and reference solution designs, and stay current on Cloudflare products and the competitive landscape.

Key Requirements

•3+ years in a technical presales, solutions engineering, consulting, or related role.
•Strong knowledge of Internet fundamentals including HTTP/S, DNS, TLS, networking concepts, and APIs.
•Experience with Zero Trust frameworks, SASE architectures, or cloud security platforms.
•Hands-on scripting/development experience (Python, JavaScript, Go, or Bash) and comfort with APIs/CLIs.
•Experience engaging customers directly through demos, whiteboarding solutions, handling objections, and explaining complex concepts to technical and business audiences.

Experience:3+ years

Skills:Customer engagementCommunicationCollaborationProblem-solvingAdaptability

Languages:English

Tech Stack:HTTPHTTPSDNSTLSAPIsZero TrustSASECloud securityPythonJavaScriptGoBashAPIs/CLIsZero Trust frameworks

Company Brief

Cloudflare

Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn

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Cloudflare

3 weeks ago

Digital Customer Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Lead technical discovery and validation across high volumes of pre-sales opportunities, including demos, proof-of-concepts, RFP/RFI, and solution design.
•Drive scaled onboarding for new customers using standard playbooks, group sessions, and self-serve resources.
•Run 1:many adoption and consumption programs such as webinars, digital events, office hours, and targeted campaigns.
•Translate complex technical capabilities into clear, outcome-driven solutions for customers.
•Develop and maintain reusable demo assets, scripts, and reference solution designs, and stay current on Cloudflare products and the competitive landscape.

Key Requirements

•3+ years in a technical presales, solutions engineering, consulting, or related role.
•Strong knowledge of Internet fundamentals including HTTP/S, DNS, TLS, networking concepts, and APIs.
•Experience with Zero Trust frameworks, SASE architectures, or cloud security platforms.
•Hands-on scripting/development experience (Python, JavaScript, Go, or Bash) and comfort with APIs/CLIs.
•Experience engaging customers directly through demos, whiteboarding solutions, handling objections, and explaining complex concepts to technical and business audiences.

Experience:3+ years

Skills:Customer engagementCommunicationCollaborationProblem-solvingAdaptability

Languages:English

Tech Stack:HTTPHTTPSDNSTLSAPIsZero TrustSASECloud securityPythonJavaScriptGoBashAPIs/CLIsZero Trust frameworks

Company Brief

Cloudflare

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn