Patient Care Coordinator-Redding, CA (California, United States)

Sonova
United States
Workplace: OnsiteFull timeUSD 22 - 23 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Professional communication","Relationship building","Organizational skills","Customer service"]

Coordinate patient care within the clinic by scheduling appointments and follow-ups, confirming visits, and collecting patient intake information. Verify insurance benefits and handle authorizations, check patients in/out, answer first-level questions, and process payments. Support referring physicians and patients alongside onsite clinical staff, including outbound calls, managing patient orders, and maintaining patient records and clinic equipment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sonova
Sonova
1 day ago

Patient Care Coordinator-Redding, CA (California, United States)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Coordinate patient care within the clinic by scheduling appointments and follow-ups, confirming visits, and collecting patient intake information. Verify insurance benefits and handle authorizations, check patients in/out, answer first-level questions, and process payments. Support referring physicians and patients alongside onsite clinical staff, including outbound calls, managing patient orders, and maintaining patient records and clinic equipment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Work closely with clinical staff to ensure patients receive quality care and service.
  • •Schedule appointments, place outbound calls for follow-up hearing tests/consultations, and confirm visits.
  • •Verify insurance benefits/authorization and provide first-level patient support (questions, check-in/out, payments).
  • •Collect and maintain patient files/notes, intake forms, and process patient orders and repairs under supervision.
  • •Manage inventory and clinic needs (equipment/instrument cleaning, stock/orders, and equipment/facility requests) and support community outreach event logistics.

Pay and Benefits

Salary: USD 22 - 23 hourly
Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •High school diploma (or equivalent).
  • •Previous customer service experience required.
  • •2+ years in a health care environment is preferred.
  • •Knowledge of HIPAA regulations.
  • •Experience/comfort using Microsoft Office and Outlook (EMR/EHR experience is a plus).
Experience:Healthcare
Education:High School
Skills:Professional communicationRelationship buildingOrganizational skillsCustomer service
Tech Stack:Microsoft OfficeOutlookEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website