Fintech Client Success Manager (Sr. Consultant Level)

Own the end-to-end post-sale client services relationship for assigned fintech clients, ensuring operational goals and success metrics are understood and achieved. Partner with Sales and Product to drive client benefits realization, improve product adoption (including self-service tools), and enable time-to-value through coordinated implementation support. Act as a trusted client advocate, manage escalations for major incidents, and develop education/training to ensure readiness for new Visa rules and releases.