Plain

2 months ago

Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

We are seeking a Solutions Engineer to drive and own the technical evaluation for strategic deals, bridging pre-sales and post-sales work with the sales and product teams. You will guide POCs, demonstrate Plain’s capabilities to technically discerning buyers, and influence product roadmap by capturing signals from evaluations, all while collaborating with Account Executives and CS teams.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own the technical evaluation for strategic deals and serve as the primary technical contact from discovery through post-sale onboarding.
•Lead Technical Evaluation of POCs by connecting a prospect’s environment with Plain to evaluate usage and verify fit.
•Be an expert on Plain to explain how it works in various environments and guide customers through complex use cases.
•Provide feedback to product and engineering based on evaluation signals to help shape the roadmap.
•Co-sell with the sales team to push deals through effective evaluations and ensure customer success after deployment.

Pay and Benefits

Salary: USD 175,000 - 200,000 annually

Equity and Bonus:Equity

Key Requirements

•4+ years in solutions engineering, sales engineering, or technical pre-sales at a SaaS company
•Ability to understand and demo complex technical environments (APIs, logs, integrations)
•Strong SQL and API/webhook literacy to guide technical evaluations
•Excellent written and verbal communication to explain technical concepts to both technical and non-technical buyers
•Experience partnering with Account Executives and Customer Success Managers to drive deals and onboarding

Experience:4+ yearsSaaS

Skills:APIsSQLWebhooksLogsCommunication

Languages:English

Tech Stack:APIsSQLWebhooksLogs

Company Brief

Plain

Plain (Not Just Tickets Ltd) builds an AI-native, API-first collaborative support platform for scaling B2B teams, integrating channels like Slack, Teams, Discord and email to enable real-time customer collaboration and automation.

Industry: Enterprise Software

Company Size: Small (11 to 50 employees)

Growth: Growth Stage Startup

Valuation: USD 50M to 100M

Funding: Series A

Headquarters: London, United Kingdom

Founded: 2020

Website LinkedIn Glassdoor

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Plain

2 months ago

Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own the technical evaluation for strategic deals and serve as the primary technical contact from discovery through post-sale onboarding.
•Lead Technical Evaluation of POCs by connecting a prospect’s environment with Plain to evaluate usage and verify fit.
•Be an expert on Plain to explain how it works in various environments and guide customers through complex use cases.
•Provide feedback to product and engineering based on evaluation signals to help shape the roadmap.
•Co-sell with the sales team to push deals through effective evaluations and ensure customer success after deployment.

Pay and Benefits

Salary: USD 175,000 - 200,000 annually

Equity and Bonus:Equity

Key Requirements

•4+ years in solutions engineering, sales engineering, or technical pre-sales at a SaaS company
•Ability to understand and demo complex technical environments (APIs, logs, integrations)
•Strong SQL and API/webhook literacy to guide technical evaluations
•Excellent written and verbal communication to explain technical concepts to both technical and non-technical buyers
•Experience partnering with Account Executives and Customer Success Managers to drive deals and onboarding

Experience:4+ yearsSaaS

Skills:APIsSQLWebhooksLogsCommunication

Languages:English

Tech Stack:APIsSQLWebhooksLogs

Company Brief

Plain

Industry: Enterprise Software

Company Size: Small (11 to 50 employees)

Growth: Growth Stage Startup

Valuation: USD 50M to 100M

Funding: Series A

Headquarters: London, United Kingdom

Founded: 2020

Website LinkedIn Glassdoor