Central Operations Specialist (Remote- WA, ID, CA & OR)

Banner Corporation
Washington, Idaho, California, Oregon
Workplace: RemoteFull timeUSD 19.21 - 26.9 hourlyFunction: Business Operations0Education: bachelorsSkills: ["Customer service","Analytical skills","Problem-solving","Organizational skills","Communication"]

Support branch operations in a central operations function by performing day-to-day processing, reviewing and documenting critical functions, and training bank staff. Administer function-specific systems and user access, respond to complex inquiries, and assist with disaster recovery/business continuity testing. Drive process improvements by analyzing feedback and resolution trends, manage release support for SilverLake updates, and ensure compliance with policies, procedures, security requirements, and regulations.

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Banner Corporation
Banner Corporation
23 hours ago

Central Operations Specialist (Remote- WA, ID, CA & OR)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Support branch operations in a central operations function by performing day-to-day processing, reviewing and documenting critical functions, and training bank staff. Administer function-specific systems and user access, respond to complex inquiries, and assist with disaster recovery/business continuity testing. Drive process improvements by analyzing feedback and resolution trends, manage release support for SilverLake updates, and ensure compliance with policies, procedures, security requirements, and regulations.
Location: Washington, Idaho, California, Oregon
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Provide day-to-day operations support for specific retail operational areas and support branches through review and documentation of critical functions.
  • •Administer function-specific systems and function-specific user access for related applications.
  • •Assist with disaster recovery/business continuity testing and participate in bankwide problem-solving projects and process improvement efforts.
  • •Support annual SilverLake release by handling updates/defect review, and providing testing and training documentation and support.
  • •Ensure compliance with policies, procedures, security requirements, and government regulations; post updates to BannerNet to support problem resolution.

Pay and Benefits

Salary: USD 19.21 - 26.9 hourly
Perks:MedicalDentalVision401kPaid LeavePaid Sick

Key Requirements

  • •0 to 2 years of clerical, bank, and/or client service experience with retail banking or operations exposure.
  • •Possess excellent customer service, analytical, and problem-solving skills with proven organizational skills and attention to detail.
  • •Ability to manage multiple projects simultaneously while meeting critical deadlines in a high-pressure environment.
  • •Effective written and verbal communication skills to positively influence others.
  • •Possess troubleshooting and issue resolution experience; able to work independently with little direct supervision.
Experience:0Retail bankingOperations
Education:Bachelor's
Skills:Customer serviceAnalytical skillsProblem-solvingOrganizational skillsCommunication
Tech Stack:Microsoft OfficeSilverLakeStreamlineVertexStore ForwardOnBaseInfo-CaptureBannerNetACHWiresPayment processing

Company Brief

Banner Corporation
Regional bank holding company providing personal and business banking, lending, wealth management, and treasury services through Banner Bank branches across the western United States. Serves individuals, small businesses, and commercial clients.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walla Walla, United States
Founded: 1890
WebsiteLinkedIn