COACH-销售顾问-杭州恒隆广场

Tapestry
China
Workplace: OnsiteFull timeFunction: SalesSkills: ["Clienteling","Communication","Adaptability","Collaboration","Customer relationship building"]

Deliver an elevated, personalized shopping experience as a front-line ambassador for the Coach brand. Build client relationships through styling and product expertise, and drive sales via cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations, transactions, inventory cycles, and maintain brand standards while meeting personal and team KPIs.

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Tapestry
Tapestry
21 hours ago

COACH-销售顾问-杭州恒隆广场

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as a front-line ambassador for the Coach brand. Build client relationships through styling and product expertise, and drive sales via cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations, transactions, inventory cycles, and maintain brand standards while meeting personal and team KPIs.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to Coach Guide to Style and Service standards.
  • •Build client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, and tailored recommendations; develop personal sales plans and meet KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations including cash wrap, inventory processing/replenishment, visual merchandising, and transaction handling (purchases, returns, exchanges, online pickups).

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Strong English proficiency and ability to work in a fast-paced environment.
  • •Luxury retail background with social media savvy and clienteling/data acquisition skills (preferred).
  • •Ability to work a flexible schedule, including nights, weekends, and public holidays.
Experience:Luxury retailFashionRetail sales
Skills:ClientelingCommunicationAdaptabilityCollaborationCustomer relationship building
Languages:English
Tech Stack:POSMobile POSIPadLaptopShort-form videoSocial selling platformsSocial mediaWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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