Team Lead, Inflight Attendance (Fort Worth, TX, US)
American Airlines Group
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3+ yearsEducation: bachelorsSkills: ["Interpersonal","Planning","Organizational","Independent decision-making","Mentoring"]Supervise and coordinate the day-to-day performance of Attendance Supervisors to ensure consistent inflight attendance service and quality for customers. Lead the Flight Service team within Customer Experience, partner with Data & Analytics on reporting and attendance strategies, and act as an escalation point for base leadership and APFA. Collaborate across Labor, Legal, and Absence Management, drive special projects, mentor others, and help interpret and ensure compliance with policies.

