Aon

1 month ago

Client Service Delivery specialist - Group Risk & Healthcare

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Support day-to-day management of Healthcare and Group Risk policies for assigned clients; act as the first point of contact, coordinate scheme administration, and maintain accurate client records, while collaborating with sales consultants and insurers in a hybrid office/home environment.

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time · 12 months

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Provide support to assigned Aon Sales Consultants in day-to-day management of clients Healthcare and Group Risk policies, including involvement with policy renewals and new business wins.
•Coordinate administration of schemes including invoicing, membership data, claims data, communication materials and other associated queries.
•Act as the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources.
•Prepare template client reports as requested by Sales Consultants.
•Maintain client records and data in line with Aon systems and protocols; ensure accuracy and up-to-date information.

Key Requirements

•High level of accuracy and attention to detail.
•Ability to work independently and proactively using own initiative.
•Relevance experience within the insurance industry preferred.
•Knowledge of Group Risk industry highly desirable.
•Confident communicator with both colleagues and clients at all levels of the organisation.

Experience:InsuranceHealthcareGroup riskEmployee benefits

Skills:CommunicationOrganizationProblem-solvingPresentationTeamwork

Languages:English

Tech Stack:ExcelMicrosoft Office

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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