Staff Content Designer

Salesforce
Bengaluru, Hyderabad
Workplace: OnsiteFull timeFunction: Design (Product/UX/UI/Visual)Skills: ["Collaboration","Communication","Mentoring","Stakeholder management","Critical evaluation"]

Shape scalable in-app content experiences by leading content design and information architecture across complex Salesforce product ecosystems. Write clear UI text and user assistance, define reusable patterns and content standards, and partner with research and design teams to influence product strategy early. Independently apply AI tools to improve efficiency while critically evaluating output for accuracy and trust, audit AI-readiness gaps, and mentor designers and stakeholders on content design best practices.

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FursaFursa
Salesforce
Salesforce
20 hours ago

Staff Content Designer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 minutes agoStatus: Live

Job Summary

Shape scalable in-app content experiences by leading content design and information architecture across complex Salesforce product ecosystems. Write clear UI text and user assistance, define reusable patterns and content standards, and partner with research and design teams to influence product strategy early. Independently apply AI tools to improve efficiency while critically evaluating output for accuracy and trust, audit AI-readiness gaps, and mentor designers and stakeholders on content design best practices.
Location: Bengaluru, Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Lead content design and information architecture to ensure logical, intuitive, scalable narrative flow across complex product ecosystems.
  • •Write UI text and user assistance, establish standards and reusable patterns, and raise the bar for in-app communication across teams.
  • •Collaborate iteratively at the start of the product development cycle, influencing content vision and aligning cross-functional leaders around customer-centered outcomes.
  • •Independently select and apply AI tools to routine design work while critically evaluating AI-generated output for accuracy, tone, and trustworthiness before publication.
  • •Audit existing content for AI-readiness, mentor content designers, and translate business objectives into clear, customer-centered content direction for senior leaders.

Key Requirements

  • •Excellent in-app writing and editing skills, with strong abilities in information architecture and narrative flow.
  • •Experience collaborating closely with product designers or working as part of a UX/content team.
  • •Proven independent use of AI tools with critical evaluation of AI-generated content for quality, accuracy, tone, and trustworthiness.
  • •Experience auditing content/UI for AI-readiness gaps and improving it to meet AI-ready standards.
  • •Ability to meet tight deadlines, adhere to styles/processes, and communicate effectively with senior leadership.
Skills:CollaborationCommunicationMentoringStakeholder managementCritical evaluation
Tech Stack:AI tools

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor