Solutions Engineer

Sentry
San Francisco
Workplace: HybridFull timeUSD 140,000 - 160,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Communication","Presentation","Problem-solving"]

Join Sentry as a Solutions Engineer in the Customer Success team, helping large customers embed Sentry into their apps, from SDK integration to alert routing. You’ll translate customer needs into onboarding plans, create best-practices content, and act as a trusted technical advisor to improve time-to-value and developer productivity across multiple industries.

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FursaFursa
Sentry
Sentry
9 months ago

Solutions Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Join Sentry as a Solutions Engineer in the Customer Success team, helping large customers embed Sentry into their apps, from SDK integration to alert routing. You’ll translate customer needs into onboarding plans, create best-practices content, and act as a trusted technical advisor to improve time-to-value and developer productivity across multiple industries.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
  • •Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).
  • •Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices
  • •Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
  • •Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.

Pay and Benefits

Salary: USD 140,000 - 160,000 annually
Equity and Bonus:Equity

Key Requirements

  • •3+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.
  • •Hands-on experience with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
  • •Possess excellent communication and presentation skills.
  • •Problem solver, knowledgable, and can-doer
Experience:3+ years
Skills:CommunicationPresentationProblem-solving
Languages:English
Tech Stack:JavaScriptPythonNode.jsJavaPHP.NETRubyReactReact NativeMobileIOSAndroid

Company Brief

Sentry
Provides an error monitoring and performance observability platform for developers, helping teams identify, triage, and resolve application issues across frontend and backend systems with real-time alerts and diagnostic context.
Industry: Developer Tools
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: San Francisco, United States
WebsiteLinkedIn