DRSN Engineer/Administrator

GovCIO
United States
Workplace: OnsiteFull timeUSD 110,000 - 125,000 annuallyFunction: Administration & Executive AssistanceExperience: 6-8 yearsEducation: bachelorsSkills: ["Technical leadership","Service performance evaluation","Ticket management","Documentation","Team support"]

Provide technical leadership for major IT field support services in classified settings, including 24x7x365 DRSN operations, maintenance, and administration. Support DRSN ATO maintenance and deliver on-site DRSN support to external locations as needed. Manage and optimize service request fulfillment, desk-side tasks, and mobile device support, while evaluating service performance, maintaining tickets, and recommending improvements for high-quality resolution.

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FursaFursa
GovCIO
GovCIO
1 day ago

DRSN Engineer/Administrator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Provide technical leadership for major IT field support services in classified settings, including 24x7x365 DRSN operations, maintenance, and administration. Support DRSN ATO maintenance and deliver on-site DRSN support to external locations as needed. Manage and optimize service request fulfillment, desk-side tasks, and mobile device support, while evaluating service performance, maintaining tickets, and recommending improvements for high-quality resolution.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Provide technical leadership for major IT field support services in classified settings, setting goals and plans aligned to project objectives.
  • •Direct and control all field support activities, including 24x7x365 DRSN operations, maintenance, and administration at FC.
  • •Support DRSN ATO maintenance.
  • •Provide on-site DRSN support to external locations as required.
  • •Evaluate service performance, manage and document tickets, ensure resolution quality, optimize systems, and recommend changes to improve service delivery.

Pay and Benefits

Salary: USD 110,000 - 125,000 annually

Key Requirements

  • •Bachelor's degree with 6–8 years (or commensurate) experience.
  • •6 years of IT support experience.
  • •Active Security+ certification and DRSN experience.
  • •Expert-level IT field support and leadership for complex service request fulfillment and network/computer systems administration across multiple operating systems.
  • •Ability to provide comprehensive IT support for staff at international locations and maintain high-quality ticket resolution and service optimization.
Experience:6-8 yearsIT supportNetwork administrationClassified settings
Education:Bachelor's
Skills:Technical leadershipService performance evaluationTicket managementDocumentationTeam support
Certifications:Security+
Tech Stack:DRSNATOSecurity+

Eligibility

Security Clearance:TS/SCI

Company Brief

GovCIO
Provides IT modernization, cloud, cybersecurity, data analytics, and managed services to U.S. federal civilian and defense agencies, delivering technology solutions and mission support to improve government operations and security.
Industry: Professional Services
Growth: Established Company
Headquarters: Herndon, United States
WebsiteLinkedIn