Field Engineer - Emergency Call Handling

Motorola Solutions
Colorado, New Mexico, Arizona, Texas, Nevada, Idaho, Wyoming, Oregon
Workplace: RemoteFull timeUSD 75,000 - 85,000 annuallyFunction: Software EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Teamwork","Customer service","Critical thinking"]

Field Engineer for Emergency Call Handling in the Software Enterprise Deployment and Integration team supporting public safety solutions. Remote US-wide role with heavy travel (>75%). Responsible for on-site configuration, testing, and post-cut support for on-premise and cloud-hosted ECH solutions, including cloud integrations, documentation, and collaboration with customers and partners.

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Motorola Solutions
Motorola Solutions
3 months ago

Field Engineer - Emergency Call Handling

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Source: Company careers pageValidated by: Fursa AI
Last checked: 29 days agoStatus: Live

Job Summary

Field Engineer for Emergency Call Handling in the Software Enterprise Deployment and Integration team supporting public safety solutions. Remote US-wide role with heavy travel (>75%). Responsible for on-site configuration, testing, and post-cut support for on-premise and cloud-hosted ECH solutions, including cloud integrations, documentation, and collaboration with customers and partners.
Location: Colorado, New Mexico, Arizona, Texas, Nevada, Idaho, Wyoming, Oregon
Workplace: Remote
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Performs system configuration for all supported and assigned ECH solutions, including hybrid cloud and SaaS-based applications.
  • •Performs site verification testing prior to cutting a site into a production environment.
  • •Configures and troubleshoots connectivity between local site infrastructure and cloud-hosted application environments.
  • •Provides support to Customer and Channel Partners while deploying the ECH solution into a production environment.
  • •Documents all changes to the solution, including cloud tenant configurations and API integrations, that may occur during the implementation phase of the project.
Travel: High travel

Pay and Benefits

Salary: USD 75,000 - 85,000 annually
Perks:401kMedical AndPaid LeaveEquityParental Leave

Key Requirements

  • •Bachelor's Degree in Engineering, IT, Software Engineering, or Technology.
Experience:3+ yearsPublic safetyCloud
Education:Bachelor's
Skills:CommunicationProblem-solvingTeamworkCustomer serviceCritical thinking
Certifications:AWS Certified Cloud PractitionerMicrosoft Certified: Azure FundamentalsCompTIA Network+CompTIA Security+
Tech Stack:AzureAWSPrivate CloudVMware ESXiHyper-VSQL ServerWindows ServerLinuxCisco IOSFortinet FortiGate

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn