Personal Shopper

Al Tayer Group
Dubai
Full timeFunction: OtherExperience: 3-5 yearsEducation: high_schoolSkills: ["Communication","Relationship-building","Customer service","Presentation","Hospitality"]

In-store luxury personal shopper responsible for initiating and driving a specialized, personalized product selection for exclusive customers, delivering high-end service and curated experiences. Builds relationships, provides tailored recommendations, coordinates with buying teams, and maintains confidentiality and data integrity while supporting loyalty and premium promotions.

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FursaFursa
Al Tayer Group
Al Tayer Group
7 months ago

Personal Shopper

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

In-store luxury personal shopper responsible for initiating and driving a specialized, personalized product selection for exclusive customers, delivering high-end service and curated experiences. Builds relationships, provides tailored recommendations, coordinates with buying teams, and maintains confidentiality and data integrity while supporting loyalty and premium promotions.
Location: Dubai
Employment Type: Full time
Seniority: Mid level

Key Responsibilities

  • •Understanding the unique preferences and desires of high-end customers in an offline setting, recommending a curated selection of luxury products to assist them in making informed and stylish purchasing decisions.
  • •Analyzing the shopping behaviors of discerning customers in a face-to-face environment, delivering a superior standard of customer service through a highly personalized approach that caters to their luxury preferences.
  • •Fostering and nurturing relationships with key luxury customers by offering them exclusive previews of new arrivals, access to premium promotions, and invitations to upscale events and activities hosted by Ounass.
  • •Providing insights into the preferences and desires of luxury customers to assist the buying team in curating an opulent selection of products that meet the demands of the high-end offline market.
  • •Ensuring the highest level of confidentiality regarding customers' personal information, strictly using this data for Ounass' exclusive offline services and adhering to the strictest data protection standards.
  • •Maintaining a meticulously up-to-date database of exclusive luxury customers, including all relevant offline touchpoints to provide a seamless and personalized shopping experience.
  • •Developing, growing, and solidifying relationships with luxury customers through offline interactions, contributing to the expansion of the Ounass Personal Shopping customer database, including referrals and fostering long-lasting, loyal clientele.
  • •Continuously monitoring and analyzing high-end offline market trends and competitors’ strategies to ensure Ounass remains at the forefront of luxury retail, providing customers with the latest and most exclusive luxury offerings.

Key Requirements

  • •Education/Certification and Continued Education: High School or "O" Levels
  • •3-5 years retail experience of premium/lifestyle brands
  • •Exceptional client service and relationship-building skills
  • •Strong communication and interpersonal abilities
  • •Keen attention to detail and impeccable presentation
  • •Sales-driven mindset
  • •Deep sense of client service and hospitality
  • •Languages: English (Russian or Arabic is a plus)
Experience:3-5 yearsRetail
Education:High School
Skills:CommunicationRelationship-buildingCustomer servicePresentationHospitality
Languages:EnglishRussianArabic

Company Brief

Al Tayer Group
Privately held UAE conglomerate founded in 1979 operating across automotive, luxury & lifestyle retail, real estate and ventures. Al Tayer Group represents global brands, runs retail and e‑commerce operations, and has diversified investments across the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1979
Glassdoor
Glassdoor: 3.6
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