Aviation Customer Service Specialist
World Fuel Services
San Jose
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1-2 yearsEducation: high_schoolSkills: ["Customer service mindset","Attention to detail","Multitasking","Calm under pressure","Problem-solving"]Serve as a first point of contact for global aviation customers in a fast-paced, high-volume environment. Manage inbound phone and email requests, resolve real-time urgent issues with accuracy and professionalism, and support customer accounts. Monitor fuel availability and communicate updates or disruptions, while coordinating with Sales, Credit, Collections, Supply, and Billing teams to ensure seamless execution and a consistent customer experience.

