Mashreq

3 weeks ago

UAE Nationals- Senior Personal Banking Advisor (RBG)- DBC -RAK Call Center. Client Experience and Conduct Group

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Provide telephone-based personal banking support to UAE customers, driving excellent service, resolving issues on the spot, and converting opportunities to meet financial targets. Partner with the team to understand customer needs, capture feedback, and contribute to product development while maintaining high customer satisfaction.

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Interact with customers over the phone to understand their banking needs.
•Provide excellent customer service to achieve customer loyalty.
•Resolve problems over the telephone on the spot.
•Convert sales opportunities in order to meet financial targets.
•Clarify and explain procedures and products over the telephone.

Key Requirements

•University Graduate (preferably with some finance / banking or maths component).
•Bilingual.
•1 - 3 years experience.
•Very customer focused.
•Computer literate; Excellent communication skills; Strong listening skills.

Experience:1-3 yearsFinanceBankingMaths

Education:Bachelor's

Skills:Customer serviceCommunicationListeningProblem-solving

Languages:EnglishArabic

Eligibility

Nationality:UAE National

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Mashreq

3 weeks ago

UAE Nationals- Senior Personal Banking Advisor (RBG)- DBC -RAK Call Center. Client Experience and Conduct Group

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Interact with customers over the phone to understand their banking needs.
•Provide excellent customer service to achieve customer loyalty.
•Resolve problems over the telephone on the spot.
•Convert sales opportunities in order to meet financial targets.
•Clarify and explain procedures and products over the telephone.

Key Requirements

•University Graduate (preferably with some finance / banking or maths component).
•Bilingual.
•1 - 3 years experience.
•Very customer focused.
•Computer literate; Excellent communication skills; Strong listening skills.

Experience:1-3 yearsFinanceBankingMaths

Education:Bachelor's

Skills:Customer serviceCommunicationListeningProblem-solving

Languages:EnglishArabic

Eligibility

Nationality:UAE National

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor