Sales Support Associate I

Tapestry
United States
Workplace: OnsiteFull timeUSD 15 - 21.75Function: SalesSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide warm, professional customer service as part of the store’s daily success—operating the cash wrap, maintaining an organized sales floor, and supporting efficient product flow from receipt through point of sale. Suggest add-on products and gift cards, manage shipments and stockroom organization, replenish and execute visual merchandising updates, and follow Loss Prevention standards while assisting customers and partnering with team or management.

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Tapestry
Tapestry
2 months ago

Sales Support Associate I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Provide warm, professional customer service as part of the store’s daily success—operating the cash wrap, maintaining an organized sales floor, and supporting efficient product flow from receipt through point of sale. Suggest add-on products and gift cards, manage shipments and stockroom organization, replenish and execute visual merchandising updates, and follow Loss Prevention standards while assisting customers and partnering with team or management.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients and provide personalized assistance while serving as a friendly brand ambassador.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support customer requests while adhering to Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail service; education plus experience considered.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to use cash register systems and basic computer/mobile POS tools (including iPad/laptop and Mobile POS).
  • •Strong attention to detail and organizational skills.
  • •Excellent communication and customer service skills, with ability to multitask in a fast-paced environment.
Experience:Retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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