Digital Ocean

1 month ago

Senior Software Engineer I - Billing Engineering

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Senior Software Engineer I on the Billing Engineering team will own the control plane for a large-scale billing platform, triage escalated tickets, automate billing workflows, own core platform operations, develop tooling to improve efficiency, collaborate with architecture, cloud operations, product, and finance, and contribute to revenue assurance and new product launches in Hyderabad.

Location: Hyderabad

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Triage: review and resolve escalated support tickets (invoicing discrepancies, collections, taxation inquiries) and act as second line for customer bug reports and first line for internal stakeholders.
•Automate: develop tooling to automate billing and customer management platform to reduce costs and time-to-resolution.
•Operational ownership: manage core billing platform operations including credits, discounts, promotions, tax regions, vendor ledgers, refunds/write-offs, and month-close reporting.
•Development: design and maintain automation tooling to improve internal billing and customer management processes.
•DevOps: collaborate with architecture and cloud operations to ensure platform stability and operational excellence.

Pay and Benefits

Equity and Bonus:Equity

Perks:Learning BudgetEquity

Key Requirements

•Proficiency in Go; Ruby experience is a plus.

Experience:CloudSaaSBillingDistributed systems

Skills:CommunicationCollaborationProblem-solvingIndependencePrioritization

Languages:English

Tech Stack:GoRubyDockerKubernetesGRPCKafkaMySQLRedisPythonShell scripting

Company Brief

Digital Ocean

Provides cloud infrastructure and developer-focused cloud services including scalable droplets, managed databases, Kubernetes, object storage, and networking to simplify deploying and managing applications for developers and small-to-medium businesses.

Industry: Cloud Computing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Glassdoor: 3.8

Website LinkedIn

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Digital Ocean

1 month ago

Senior Software Engineer I - Billing Engineering

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Hyderabad

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Triage: review and resolve escalated support tickets (invoicing discrepancies, collections, taxation inquiries) and act as second line for customer bug reports and first line for internal stakeholders.
•Automate: develop tooling to automate billing and customer management platform to reduce costs and time-to-resolution.
•Operational ownership: manage core billing platform operations including credits, discounts, promotions, tax regions, vendor ledgers, refunds/write-offs, and month-close reporting.
•Development: design and maintain automation tooling to improve internal billing and customer management processes.
•DevOps: collaborate with architecture and cloud operations to ensure platform stability and operational excellence.

Pay and Benefits

Equity and Bonus:Equity

Perks:Learning BudgetEquity

Key Requirements

•Proficiency in Go; Ruby experience is a plus.

Experience:CloudSaaSBillingDistributed systems

Skills:CommunicationCollaborationProblem-solvingIndependencePrioritization

Languages:English

Tech Stack:GoRubyDockerKubernetesGRPCKafkaMySQLRedisPythonShell scripting

Company Brief

Digital Ocean

Industry: Cloud Computing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Glassdoor: 3.8

Website LinkedIn