Customer Experience Banker Non NMLS; Vardaman

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, proactively identifying goals and recommending deposit and other banking products to retain and grow consumer and business relationships. Accurately process transactions, balance daily, and resolve customer issues with exemplary service. Follow operational, security, risk, and regulatory policies while supporting disciplined outbound follow-up, referrals, and education to deepen customer partnerships. Also refer customers to other bank areas to expand relationships.

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Huntington Bancshares
Huntington Bancshares
13 hours ago

Customer Experience Banker Non NMLS; Vardaman

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, proactively identifying goals and recommending deposit and other banking products to retain and grow consumer and business relationships. Accurately process transactions, balance daily, and resolve customer issues with exemplary service. Follow operational, security, risk, and regulatory policies while supporting disciplined outbound follow-up, referrals, and education to deepen customer partnerships. Also refer customers to other bank areas to expand relationships.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Understand and educate customers on consumer deposit products.
  • •Proactively identify opportunities to grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures; balance daily.

Key Requirements

  • •High School Diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1 year or more in customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn