Associate, Account Management (South Luzon)

Delivery Hero
Philippines
Workplace: HybridFull timePHP 30,000 - 35,000 monthlyFunction: Business Development & PartnershipsExperience: 1-3 yearsEducation: bachelorsSkills: ["Communication","Negotiation","Relationship-building","Teamwork","Persuasion"]

Customer-facing sales role focused on managing partner restaurant relationships, renegotiating contracts, and driving online orders through strategic backlinking and CRM-driven aftersales improvements. You’ll cultivate new local restaurant partners in South Luzon (Taguig area and Cavite), optimize collaboration processes, and secure exclusive deals while maintaining high customer experience across a growing food delivery network.

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Delivery Hero
Delivery Hero
5 months ago

Associate, Account Management (South Luzon)

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Last checked: 3 hours agoStatus: Live

Job Summary

Customer-facing sales role focused on managing partner restaurant relationships, renegotiating contracts, and driving online orders through strategic backlinking and CRM-driven aftersales improvements. You’ll cultivate new local restaurant partners in South Luzon (Taguig area and Cavite), optimize collaboration processes, and secure exclusive deals while maintaining high customer experience across a growing food delivery network.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships

Key Responsibilities

  • •Manage and enhance the work relationship with partner restaurant chains through regular, personal contact with the restaurant manager
  • •Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
  • •Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
  • •Design and improve the aftersales process by streamlining the operations and the CRM system
  • •Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration

Pay and Benefits

Salary: PHP 30,000 - 35,000 monthly

Key Requirements

  • •Bachelor’s degree graduate
  • •1-3 years lead or account management experience preferably in the food and beverages industry
  • •Strong interpersonal and communication skills with excellent negotiation abilities
  • •Desire to contact top local restaurants and chains and excel at persuading others
  • •Ability to follow up with partner restaurants with endurance and perseverance
Experience:1-3 yearsFood & beveragesRestaurantsAccount managementSalesPartnerships
Education:Bachelor's
Skills:CommunicationNegotiationRelationship-buildingTeamworkPersuasion
Languages:EnglishFilipino

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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