Product Success Partner U4F - (Coda experience required)

Unit4
London, Lisbon
Workplace: RemoteFull timeEUR 48,988 - 58,693Function: Communications, PR & CommunityExperience: 4+ yearsSkills: ["Analytical skills","Stakeholder management","Communication","Consultative mindset","Problem-solving"]

Drive customer value for Unit4 Financials by partnering with Customer Success Managers to shape success plans, identify adoption gaps, and recommend process optimization. Use deep product expertise across finance processes (GL, AP, AR, Fixed Assets, budgeting, reporting) to improve efficiency, reporting accuracy, governance, compliance, and decision-making. Analyze usage patterns, triage needs for Value Enhancement Services, and collaborate across Consulting, Support, Product, and Engineering to remove blockers and accelerate outcomes.

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Unit4
Unit4
2 days ago

Product Success Partner U4F - (Coda experience required)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Drive customer value for Unit4 Financials by partnering with Customer Success Managers to shape success plans, identify adoption gaps, and recommend process optimization. Use deep product expertise across finance processes (GL, AP, AR, Fixed Assets, budgeting, reporting) to improve efficiency, reporting accuracy, governance, compliance, and decision-making. Analyze usage patterns, triage needs for Value Enhancement Services, and collaborate across Consulting, Support, Product, and Engineering to remove blockers and accelerate outcomes.
Location: London, Lisbon
Workplace: Remote
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Partner with Customer Success Managers to shape and evolve customer Success Plans tied to product adoption and measurable value.
  • •Identify adoption gaps and optimization opportunities using deep knowledge of Unit4 Financials across finance processes.
  • •Help customers improve financial efficiency, reporting accuracy, governance, compliance, and decision-making using Unit4 capabilities.
  • •Guide customers toward scalable, future-ready ways of working by promoting standard functionality and reducing customization.
  • •Analyze usage patterns, support Value Enhancement Services triage, and collaborate across Consulting, Support, Product Management, and Customer Excellence to remove blockers.

Pay and Benefits

Salary: EUR 48,988 - 58,693
Perks:Paid LeaveRemote WorkWellness Stipend

Key Requirements

  • •Minimum 4 years’ experience in ERP consulting, ERP support, Customer Success, or solution delivery, focused on financial management solutions.
  • •Experience working with Unit4 Financials (U4F) is required.
  • •Strong understanding of core finance processes including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Budgeting and Forecasting, and Financial Reporting.
  • •Ability to translate product capabilities into measurable business value and guide customers toward strategic outcomes.
  • •Strong analytical and stakeholder management skills, with confidence working on adoption, optimization, process improvement, and value realization initiatives.
Experience:4+ yearsERPCustomer success
Skills:Analytical skillsStakeholder managementCommunicationConsultative mindsetProblem-solving
Languages:English
Tech Stack:Unit4 FinancialsSuccess4UERPCoda

Eligibility

Security Clearance:Security clearance

Company Brief

Unit4
Provides cloud ERP, HCM and FP&A software for people-centric organizations (professional services, public sector, nonprofit, higher education), delivering adaptive, self-driving enterprise applications and services globally.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Dordrecht, Netherlands
Founded: 1980
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor