Clio

2 days ago

Customer Marketing Manager, Growth

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Own end-to-end customer marketing programs for Clio’s small business segment across the post-purchase lifecycle, focusing on cross-sell, upsell, and expansion. Lead campaign ideation, planning, and execution across multi-channel motions (email, digital, events, in-product) and optimize using KPI and funnel analysis. Partner cross-functionally with sales, marketing, and product to drive adoption, revenue, and measurable customer success, including AI-powered workflow development to increase campaign velocity.

Location: Burnaby, Calgary, Toronto

Workplace: Hybrid

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Manager level

Key Responsibilities

•Manage end-to-end marketing programs for the small business customer segment across the post-purchase lifecycle, focusing on cross-sell, upsell, and expansion.
•Own campaign ideation, planning, and execution for cross-selling multiple products within designated customer segments to drive adoption.
•Build multi-channel program plans including email, digital, events, and in-product experiences.
•Analyze and report on KPIs and marketing funnel performance, proactively optimizing for improvement.
•Develop AI-powered workflows to help the team develop campaigns faster, gain customer/data insights sooner, and reduce manual tasks.

Pay and Benefits

Salary: CAD 87,000 - 117,800 annually

Perks:Health InsuranceDentalVisionPaid LeaveCounseling BenefitRrsp Matching

Key Requirements

•3-5 years in a B2B software Customer Marketing, Growth Marketing, Demand Generation, or Program Manager role.
•Excellent written and verbal communication skills to create engaging marketing content.
•Strong understanding of sales and marketing technologies, including marketing automation, CRM, and business analytics platforms.
•Strong project management skills and comfort with Asana or other project management tools.
•Demonstrable success driving pipeline growth and revenue through integrated campaigns.

Experience:B2B software

Skills:CommunicationProject managementAnalytical skillsCross-functional collaborationResults orientation

Tech Stack:EmailMarketing automationCRMBusiness analyticsAsanaAIDigitalEventsIn-product

Company Brief

Clio

Provides cloud-based practice management, client intake, billing, and legal productivity software for law firms. Clio helps legal professionals manage cases, documents, timekeeping, and payments through an integrated SaaS platform.

Industry: LegalTech

Headquarters: Vancouver, Canada

Founded: 2008

Website LinkedIn

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Clio

2 days ago

Customer Marketing Manager, Growth

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: Burnaby, Calgary, Toronto

Workplace: Hybrid

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Manager level

Key Responsibilities

•Manage end-to-end marketing programs for the small business customer segment across the post-purchase lifecycle, focusing on cross-sell, upsell, and expansion.
•Own campaign ideation, planning, and execution for cross-selling multiple products within designated customer segments to drive adoption.
•Build multi-channel program plans including email, digital, events, and in-product experiences.
•Analyze and report on KPIs and marketing funnel performance, proactively optimizing for improvement.
•Develop AI-powered workflows to help the team develop campaigns faster, gain customer/data insights sooner, and reduce manual tasks.

Pay and Benefits

Salary: CAD 87,000 - 117,800 annually

Perks:Health InsuranceDentalVisionPaid LeaveCounseling BenefitRrsp Matching

Key Requirements

•3-5 years in a B2B software Customer Marketing, Growth Marketing, Demand Generation, or Program Manager role.
•Excellent written and verbal communication skills to create engaging marketing content.
•Strong understanding of sales and marketing technologies, including marketing automation, CRM, and business analytics platforms.
•Strong project management skills and comfort with Asana or other project management tools.
•Demonstrable success driving pipeline growth and revenue through integrated campaigns.

Experience:B2B software

Skills:CommunicationProject managementAnalytical skillsCross-functional collaborationResults orientation

Tech Stack:EmailMarketing automationCRMBusiness analyticsAsanaAIDigitalEventsIn-product

Company Brief

Clio

Industry: LegalTech

Headquarters: Vancouver, Canada

Founded: 2008

Website LinkedIn