Strategy Lead, Channel Product Management

KeyCorp
New York, Ohio
Workplace: HybridFull timeUSD 96,000 - 181,000 annuallyFunction: Strategy & Corporate DevelopmentExperience: 5+ yearsEducation: bachelorsSkills: ["Strategic thinking","Business acumen","Analytical skills","Executive communication","Stakeholder management"]

Develop and evolve channel product strategy and a multi-year roadmap for digital, self-service, and assisted customer interaction experiences. Translate enterprise priorities into investments and measurable outcomes, establish KPIs, and use customer, competitive, and performance data to drive prioritization. Lead cross-functional planning across Product, Technology, Operations, Risk, Marketing, Analytics, and UX, and provide executive-level communications to enable organizational alignment and transformation.

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FursaFursa
KeyCorp
KeyCorp
2 days ago

Strategy Lead, Channel Product Management

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Last checked: 14 hours agoStatus: Live

Job Summary

Develop and evolve channel product strategy and a multi-year roadmap for digital, self-service, and assisted customer interaction experiences. Translate enterprise priorities into investments and measurable outcomes, establish KPIs, and use customer, competitive, and performance data to drive prioritization. Lead cross-functional planning across Product, Technology, Operations, Risk, Marketing, Analytics, and UX, and provide executive-level communications to enable organizational alignment and transformation.
Location: New York, Ohio
Workplace: Hybrid
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Mid level

Key Responsibilities

  • •Define and evolve channel product strategy, vision, and multi-year roadmap aligned to enterprise and line-of-business objectives.
  • •Translate priorities into actionable strategic initiatives, investments, and measurable outcomes using success measures and business cases.
  • •Drive portfolio and performance management across multiple products and initiatives, including KPI/OKR tracking and tradeoff evaluation.
  • •Align cross-functional stakeholders across Product Management, Technology, Operations, Risk, Marketing, Analytics, User Experience, and business leadership.
  • •Identify opportunities to transform customer journeys through digital capabilities, automation, AI, and self-service, and support operating model and governance enablement.

Pay and Benefits

Salary: USD 96,000 - 181,000 annually

Key Requirements

  • •Bachelor’s degree in Business, Finance, Marketing, Information Systems, Strategy, plus 5+ years of product management and strategic planning (or 10+ years in lieu of a degree).
  • •Strong strategic thinking and business acumen to connect long-term vision to execution.
  • •Experience leading complex, cross-functional initiatives with enterprise-wide impact.
  • •Exceptional analytical skills using data and insights to inform decisions.
  • •Strong executive communication, storytelling, presentation, and stakeholder influence in agile, product-led, customer-centric environments.
Experience:5+ yearsBankingFinancial services
Education:Bachelor's in Business, Finance, Marketing, Information Systems, Strategy
Skills:Strategic thinkingBusiness acumenAnalytical skillsExecutive communicationStakeholder management
Tech Stack:AgileAIAutomation

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn