Account Operations Outside Specialist II (Manheim)
AutoTrader.com
United States
Workplace: OnsiteFull timeUSD 22.07 - 33.13 hourlyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Self-starter","Prioritization","Professionalism","Team-based interpersonal skills","Verbal and written communication","Safety commitment"]Serve as a primary point of contact for Manheim accounts, resolving client issues and delivering strong customer service related to vehicle condition and discrepancies. Coordinate sale vehicle run processes and partner with auction departments to move client inventory and complete reconditioning services. Perform vehicle inspections, estimates, condition report and imaging audits, and educate clients on auction processes while recommending Manheim/CAI products. Ensure accurate, SLA-aligned reconditioning quality and support safety standards.
