Relationship Director

HSBC
Cardiff, Bristol
Workplace: HybridFull timeFunction: Executive & General ManagementSkills: ["Partnership building","Compliance mindset","Risk awareness","Customer-focused","Collaboration"]

Own and deepen relationships with existing and prospective corporate customers, acting as an influential point of contact. Lead customer service excellence and growth efforts across domestic and international portfolios, including managing operational and credit risk. Build internal and external partnerships, develop opportunities for clients, and collaborate with product teams to provide appropriate commercial banking solutions while adhering to credit, regulatory, reputation, and financial crime risk processes.

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HSBC
HSBC
4 days ago

Relationship Director

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own and deepen relationships with existing and prospective corporate customers, acting as an influential point of contact. Lead customer service excellence and growth efforts across domestic and international portfolios, including managing operational and credit risk. Build internal and external partnerships, develop opportunities for clients, and collaborate with product teams to provide appropriate commercial banking solutions while adhering to credit, regulatory, reputation, and financial crime risk processes.
Location: Cardiff, Bristol
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Act as a full relationship management lead for existing and prospective customers to help them realise their ambitions.
  • •Manage all aspects of the customer relationship, including operational and credit risk.
  • •Develop HSBC’s profile in the local business and wider community and act as a customer ambassador.
  • •Identify new business opportunities and nurture growth with existing and new-to-bank clients.
  • •Collaborate with product partners to assess needs and offer appropriate solutions while adhering to risk and regulatory processes.

Pay and Benefits

Perks:Health InsuranceParental LeavePension

Key Requirements

  • •Essential experience in a relevant role within Corporate Banking/Business Banking/Financial Services.
  • •Essential experience and knowledge of Commercial Banking products.
  • •Essential credit and lending experience, including managing complex lending requests.
  • •Proven ability to identify and meet customer needs and deliver customer service excellence.
  • •Advantageous understanding of risk management and experience ensuring compliance with relevant regulatory processes.
Experience:Corporate bankingBusiness bankingFinancial servicesCommercial banking
Skills:Partnership buildingCompliance mindsetRisk awarenessCustomer-focusedCollaboration

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn